Customer Testimonials
My husband and I came here by mistake. We had seen a vehicle on Carmax and thought this was the dealer that had it. The very nice Julius C Gonzalez greeted us and told us that particular vehicle was at their sister location. He offered to show us something comparable within the price range and with the features we were looking for. We were there already and decided to see what they had.He took his time, showed us a couple of vehicles, explained everything, and found exactly what my husband was looking for. That you Julius!!
You only get one chance to make a first impression, well in that regard Ocean knocks it out the park. Bought one car one day for our son, came back the next day and leased another for the wife. Your child’s first car is a memory they’ll never forget and it’s special. Lucky for us we chose Ocean for this occasion for our son. Excellent service overall. The dealer is very nice, you feel like you are in a Mercedes, Lexus or BMW dealer. Juan Navarro was our salesman for both purchases he’s excellent and really ...
I recently purchased a Mazda CX-30 from this location and had the pleasure of working with Eduardo Alvarez. Eduardo was instrumental in making my car purchase possible, and I can’t thank him enough for his dedication and hard work. From the moment I arrived, Eduardo made the entire process smooth and stress-free. He was incredibly knowledgeable and patient and truly listened to what I was looking for in a car. Eduardo went above and beyond to find the perfect Mazda for me and worked tirelessly to ensure that everything went smoothly. His professionalism and friendly demeanor made the experience ...
Lenny provided exceptional service. She was very patient, informative and helped us with the set up and features of our new vehicle. Extremely informative. We highly recommend her service.
Christopher Luna is knowledgeable and helpful. Highly recommend Ocean Mazda West Kendall
Juan Navarro was awesome at helping me find the car I wanted. He is also was very knowledgeable about Mazda vehicles and setting up app. Gilbert in fiance got me an amazing fiance deal and gave me a lot of good advice and information on what I was getting myself in to. Eric in insurance went out of his way to find a cheaper insurance for me. I would highly recommend Ocean Mazda of West Kendall and ask to be helped by all 3 of them.
AMAZING PEOPLE! The moment we stepped on their doorstep, it was such a great moment. Everyone was very nice, polite, and helpful. Alejandro Chacin, the Sales Consultant was very helpful in helping us get the car we want. Great guy who provides great service! On top of that, Adrian Macias was the one who helped us with the financial part and got us really good deals! After we signed off everything, Erick Grenier from Insurance Nation helped us with the process of moving our insurance to the new vehicle. This place is a one-stop shop! Highly recommend this place! We ...
First time Mazda, and I was greeted by Alejandro Chacin. Alejandro and his Ocean Mazda WK team truly made the whole experience a pleasant one. Went in nervous with the whole car buying experience, but Alejandro really calmed the nerves and helped us through the whole process. I truly appreciate everyone honesty and help! Also, a shout out to Adrian who was more than helpful on the Finance side of things! Thank you Ocean Mazda West Kendall for the pleasure and great experience!! I highly recommend this location.
JP is really nice! He understands cars and always be there to help. Ocean Mazada West Kendall is a great car dealer and everyone there is really nice and friendly. Always there to help. Recommend comes here. You will have a great service.
Outstanding service immediately help you in showroom and service. Satisfied 100 percent.
Our daughter’s Mazda was totaled in an accident We went into Ocean Mazda and Mr. Alejandro was assigned to us. Alejandor greeted us with warm welcome. He was very caring and compassionate about what happened to us and he really took very good care of us. He understood what we were going through and he sold us a car that we are very, very happy with. he fought for us And as a result, my daughter is very happy with her mazda CX-5. Alejandro also offered to help us if we ever need anything with the car going forward ...
(Translated by Google) I want to thank Eduardo Alvarez, an excellent person. Thank you for getting us a car. We left very happy and he helped us with everything. Very good service. (Original) Quiero agradecer a Eduardo Alvarez excelente persona, Gracias por conseguirnos un carro nos fuimos muy contentos y nos ayudó en todo muy buen servicio
A BIG shoutout to Mazda West Kendall Team specifically Cyndi, Julius and Kelly the 3 were super patient while I navigated between 3 models. This is my 3rd Mazda lease . I keep coming back because the staff are friendly, knowledgeable, and accommodating. They are truly dedicated to making you feel welcomed. Keep it up!
I am very happy with the service from everyone at Ocean Mazda West Kendall, especially JP. He was very friendly and knowledgeable and made the entire process painless and without any pressure tactics. We agreed to a reasonable/fair price and was on my way with my new car quickly. I highly recommend him and OMWK if you are looking for a great auto-buying experience.
JP is the best salesperson, he was very professional in his work as well as his attention, 100% recommended.
Dealt with JP and he was very professional and friendly. Very knowledgeable and made transaction pleasantly.
Great experience with JP with buying my daughter's new car. Very informative and helpful. Thank you JP!
I recently had the pleasure of working with Malena Ruiz at Ocean Mazda to purchase a new car. Malena made the entire process incredibly smooth and efficient. She went above and beyond to ensure I got the best deal possible for me and my family. Her professionalism and dedication were evident from start to finish. I highly recommend Malena and Ocean Mazda for anyone looking to buy a car. Thank you, Malena, for your outstanding service!
(Translated by Google) I loved the attention that Malena Ruiz, the salesperson, gave me. She helped me with everything and answered all my questions. Super friendly, pleasant, sincere and very professional. Wonderful, unique experience. 100% recommended (Original) Me encantó la atención que me dio Malena Ruiz la vendedora,me ayudó en todo y respondió todas mis preguntas.Super amable,agradable,sincera y muy profesional.Maravillosa experiencia,única.100%recomendado
(Translated by Google) Magnificent experience.. I would say unique.. The salesperson who served me, Malena Ruiz, was very super friendly and attentive.. More than satisfied.. A+ rating 100% recommended.. (Original) Magnífica experiencia.. Diría que unica.. Muy super amable y atenta la vendedora que me atendió Malena Ruiz.. Más que satisfecha .. Calificación de A+ 100% recomendada..
JP was amazing assisting me in purchasing my Honda! Made the process very smooth and helped me land some good financing terms.
(Translated by Google) We are very pleased. We always feel like family with you. So much so that there are already 3 Mazdas in our house. Thank you very much David Ramos. (Original) Estamos muy complacidas . Siempre nos sentimos como en familia con ustedes. Tanto asi que en nuestra casa ya van 3 Mazdas. Mil gracias David Ramos.
(Translated by Google) Good afternoon, I would recommend this dealer 100 percent, I feel super happy for the treatment they have given us, the seller Eduardo Álvarez, the financier, the insurance man, everyone in general treated us very well, I recommend them with all confidence (Original) Buenas tardes recomendaría este dealer 100 por ciento , me siento super feliz por el trato que nos han dado , el vendedor Eduardo Álvarez , el financista , el señor del seguro todos en general nos trataron súper bien se los recomiendo con toda confianza
My dad and I bought two cars from this dealer. Lenny was very knowledgeable and helpful with the entire process. She didn’t rush anything and took her time to makes us feel comfortable with the deal we were getting. This is a great dealer to get your car.
Chris Luna came in on his day off to help me buy my first car. He spent over five hours with me, letting me test drive various cars, answering all my questions, and most importantly, giving me a fair price. Him and the whole Ocean Mazda truly made the car buying experience an enjoyable one and I will be coming back to buy my next car.
I would like to give thanks to Juan Navarro(JP), the salesman who took care of us. We have been in contact since the end of June and are now at the end of July 31st when we finally purchase our CX-90. I came in with the intention to purchase a CX-50 new and did my research to find the best price. When I looked at the used cars there Mazda certified pre-owned (CPO), they had a gem of a car a CX-90. With my research, it was going to be difficult to negotiate. JP and his team were able ...
Attentive staff and very professional. Good place to do business.
I worked with Mateo Laca to get a used Mazda CX30 and I couldn’t have asked for a better experience. He was professional, proactive, and responsive. Great dealership experience with a very well trained team. I’ll be coming back for future cars and service.
Lenny was amazing! The second I walked in and sat down with her she asked me what I was looking for and truly paid attention to my budget, concerns (went with an upside down trade) and preferences. She was never pushy and always kept a smile on her face, despite me asking to see about 5 different cars. Gilbert in finance was also great and explained things in a way that made sense, and not intimidating like previous dealer finance managers I’ve dealt with. Overall, I’ll be recommending them and can’t wait to be back in a few ...
Muy agradecida con el buen servicio de Eduardo Álvarez Pérez , satisfecha con mi nuevo auto ,con su buen trato y su paciencia 🤗 recomiendo que se dirijan a Eduardo que no se van arrepentir , saldrán satisfechos , porque encontrarán en el , la calidad humana q nunca antes hallan visto 👌
Muy agradecida con el excelente servicio de Eduardo , es comprensivo , paciente con los clientes y sobre todo muy profesional en lo q hace , recomiendo sus servicios no se van arrepentir , porque yo soy una clienta enormemente satisfecha 👌💯
Lenny and the team were amazing. They helped us get a great deal and were attentive to our needs from beginning to end. I’ll be recommending this location to friends and family in the future.
Just purchased my new Mazda from JP at Ocean Mazda West Kendall. Great service and attention. He and Adrian (financing) made the process easy.
Bought a CX-90 Preferred. Mateo Laca was the sales person I delt with. Mateo was very professional and courteous unlike the high pressure behavior you get from other car sales people. If you are looking for a Mazda Mateo at Ocean Mazda West Kendall is the person to call.
I had a good experience shopping here with the help of Juan Navarro (JP). He was very knowledgeable and I felt like we were able to come to a fair deal on my new (to me) car. The finance department also worked with me to get a better rate than what I walked in with so that was much appreciated. If you want to look at a Mazda, come here and ask for JP!
I highly recommend you speak with JP who is very professional, friendly, and most important listens to your needs. He made this transaction a breeze. Despite the million questions I had he never once made me feel i was bothering too much. I know where im recommending all my friends and family to purchase their vehicles. Thanks a million JP you are the best!!!!!
We recently purchased a Mazda at this location and had a good overall experience. Ask for Eduardo Alvarez Perez when you go, he was the best! Overall, all staff was friendly and helpful.
Rosalyn and JP were amazing! They worked all day to get me approved for a vehicle and were so helpful and understanding. They listened to what I wanted and made sure I left with a vehicle. Definitely recommend going to them to purchase any vehicle.
JP and the team made our car buying experience excellent. In and out no hassles. We love our new CX30
I had an amazing experience with Eduardo Alvarez this Saturday. He was able to show me all the different mazda vehicles that they had even in this heat with the biggest smile on his face. He told me about their interest deal that they currently had and I knew I had to buy my new car that I am inlove with. He was super patient with me and made sure I got the best prices and worked with my budget. I definitely recommend going to ocean mazda and immediately asking for him. Amazing humor and such a great heart. Thank ...
I am very pleased with the attention and service provided at Ocean Mazda West Kendall. Our salesman, Julius was attentive, informative, and not at all pushy. The process was long, but all the different departments we dealt with were at the top of their game. Definitely recommend this auto dealership!
(Translated by Google) On this occasion I have been able to talk with part of the staff, EDUARDO ALVAREZ (Sales) professional in service and in providing us with all the necessary information to make the best decision of the ideal car for our family, GILBERT MENDOZA (Finance Manager) a Lord who dedicates the time necessary, he will explain in detail the best option so that the new acquisition does not become a burden and so you can enjoy your car without problems, this since I made financing. Finally, Mr. BRIAN MORALES (Service and Parts Director) who provides you with quality ...
Amazing experience this is a brand new Mazda dealer close to where I live , so the location was perfect . Eduardo Alvarez was the first person who helped me out with everything specially to find the perfect car for me and my family , so happy with his customer service has a lot of knowledge of cars . he just not only sells he is going to help you find the perfect car .
I just purchased a car with them yesterday, and JP was excellent. I was provided a quote upfront and the fees were the same when I got there. I am very satisfied with their customer service, communication, and transparency. I went all by myself and was able to reach an agreement that was satisfactory. Go for it, and ask for JP! The sales manager, Sebastian and finance dept, Amehd, were excellent as well.
10 STARS ⭐️ I just got my new 2024 Mazda CX-90 and I am leaving a proud review because I had such a wonderful experience - I came home and am writing this review! I had the pleasure of being in the hands of David Ramos. He is extremely knowledgeable, VERY nice and knows how to make you feel comfortable from start to finish. I would highly recommend you to check in with him if you’re stopping by or getting a new car. He made the entire experience seamless, easy and really outstanding. He took his time in explaining everything with attention ...
We had a great experience with Eduardo Alvarez in the purchase of our car today! He is very knowledgeable, had a great sense of humor and also took his time to explain everything without rushing us to make a decision, this was our first time at this dealership in this City and after exploring other options elsewhere, we left feeling we made the right choice, not only in the deal we got, but the good customer service that we received. Thank you Eduardo!
We had a great experience with Eduardo Alvarez in the purchase of our car today! He is very knowledgeable, had a great sense of humor and also took his time to explain everything without rushing us to make a decision, this was our first time at this dealership in this City and after exploring other options elsewhere, we left feeling we made the right choice, not only in the deal we got, but the good customer service that we received. Thank you Eduardo!
Bought a Miata from them, they were all very patient and helpful and were very happy to let me test drive as many different cars as I wanted with no pressure at all to buy it. Specially Lenny, my sales person was super helpful and insightful about the car she was selling!
My experience with Ocean Mazda West Kendall was exceptional. Julius Cuevas was excellent. He helped me with chosing a great car. One even better than and in the same price range as the car that drew me in. Also, Gilbert Mendoza, their finance manager, was very helpful with my loan process ensuring that I understood the terms of my loan copletely and explaining the process to chosing the best loan for me. The staff is warm, relaxed and enviting. I highly recommend them.
(Translated by Google) Thanks for your attention !! (Original) Gracias por sus atenciones !!
An awesome car buying experience! Very thankful for the team that helped me. Lenny, Gilbert and Alan are all great and made my purchase smooth as smooth can be.
Rodney gave me one of the best services I've had at a dealer. I went to both honda and toyota and out of both places Rodney at Mazda made me feel the most welcome and appreciated. We got to know each other and he is a great person down to the core. Did no rush me or push me into anything I did not want, and provided me amazing prices. He is new at Mazda but he has tons of experience and it shows. Gave me the best price all around could not be happier.
Super team that they have in Mazda West Kendall, I left really very happy with my deal, Thank’s to Adrian Finance Managger , everyone made my dream possible and to get my ideal car, thanks to the help of Juan P Navarro salesperson in guiding me so that everything went as I expected.
Christopher luna was the best very professional and just very positive kept a positive energy throughout the entire process
(Translated by Google) Very satisfied with my car, the seller who helped me is called Eduardo, excellent service, very professional, helpful, 100% recommended (Original) Muy satisfecha con mi carro,el vendedor que me atendió se llama Eduardo, excelente atención, muy profesional, servicial, 100% recomendado
Best dealer I have ever experienced when purchasing a car!! Jullius was a top notch salesman and truly tried his best to Help in every way possible. Very honest and Knowledgeable. Jullius was the best!
My wife was looking for a lease, came to Ocean Mazda in west Kendall and met with Eduardo, Fernando, Gilbert. They made the process easy and could not beat the deal they were offering me. We will definitely be purchasing future vehicles.
Great dealership and great experience working with Jesse. Easy, smooth, seamless process buying our new car. We were done in less then 2 hours. I would definitely recommend.
JP was very helpful and addressed all your questions and concerns. He very detailed with his responses. I recommend him!
JP was awesome. Got us the exact vehicle we wanted at the price we wanted.
While they weren't able to match my deal, they were very pleasant, accommodating, and easy to talk to. Not pushy or aggressive at all. JP took the time to explain everything in detail. I appreciated their efforts.
(Translated by Google) The best service I have ever had from a dealer thanks to JP, he helped us with all the information and guided us through everything we needed with a lot of patience and professionalism. Very happy with the purchase I made, I love my new CX 5! (Original) La mejor atención que he tenido en un dealer gracias a JP, nos ayudo con toda la información y nos guio en todo lo que necesitabamos con mucha paciencia y profesionalismo. Muy contenta con la compra que hice, me encanta mi nueva CX 5!
(Translated by Google) Excellent service, the store is spectacular and the seller treated us very well. If you want to have an excellent experience buying a car, ask for Mr Juan Pablo “JP” (Original) Exelente atención ,la tienda es espectacular y el vendedor nos atendió muy bien. Si quieren tener una exelente experiencia comprando un carro pregunten por el Sr Juan Pablo “JP”
Man, I don't even know where to begin with describing my experience at Ocean Mazda West Kendall. Before i describe why this is the ONE AND ONLY Mazda dealership you should buy from when you arrive MAKE SURE an request Mateo as your saleman an Kayla as your BDC representative to help explain everything you need to know before walking in the dealership.I should of left this review months ago. I was in the market looking for a Mazda 3 trying to get a reasonable price with an honest, pleasant experience. I called easily over 10 different Mazda dealerships, Mazda ...
I want to thank my salesman Eduardo Alvarez you are the best I’m recommending you to my friends and family great person to do business with very professional and very likable we enjoyed our new suv purchase at Ocean Mazda
I have to say, I was pleasantly surprised by the service and professionalism provided at Ocean Mazda of Kendall. I had the pleasure of meeting with their sales representative Marlon. I cannot say enough about how professional and honest he was. I never felt pressured, intimidated, or haggled. He was very knowledgeable, provided all the details of the car I needed to know. Although, I had done my research and knew everything I thought I needed to know about the car, Marlon contributed information I never found during my research. I have visited other dealers including several luxury dealers and ...
(Translated by Google) Very good offers. Good deal. You can negotiate with them. JP's special attention (Original) Muy buenas ofertas . Buen trato. Se puede negociar con ellos. Especisl atención de JP
(Translated by Google) Very good service and treatment, speed and comfort, an excellent place to buy a car (Original) Muy buen servicio y trato rapidez y comodidad un excelente lugar para comprar un auto
The experience was amazing!!! The seller(Malena) the best 100% recommended .
Excellent and professional salesmen. Julius greeted me as soon I entered the showroom and treated me like family. Guided me thru the process of buying a vehicle without hassle and pressure. Highly recommend Julius if you are interested on buying a vehicle at Ocean Mazda, Kendall. 5 stars....
(Translated by Google) I just left this Dealer, I changed my Mazda MX 5 for a Mazda CX 5 that was too small, I think I could have gotten more for it, but things as they are, a man named Juan Pablo helped me, he is the best thing I have I have seen a salesman, attentive, patient (I tend to get heavy sometimes) I could say that he went beyond what he was supposed to do, he helped me with all the paperwork and then he also programmed the Mazda application for me, if you go to this place ask Because ...
Chris Luna helped me get my car and it was an easy and smooth experience!
JP was great to deal with!
JP was very thoughtful and explained the process thoroughly. The dealership was clean and welcoming!
Lenny Medina was wonderful .She was not pushy like some people can be . She took her time to show us the car and explain everything . She was very professional and courteous . It was a pleasure working with her . We will definitely return as customers in the future . Mr Ahmed was great too and very professional .
He was very knowledgeable and help me get a car very fast . I'm happy and grateful for the service he provide mes
Ocean Mazda West Kendall is a great dealership. They have professional and courteous sales people, managers as well as the finance personnel. JP/Juan was my salesperson. He was very knowledgeable and guided me along the deal!! I am very happy with my Mazda!! Gracias JP and Ocean Mazda West Kendall. Sincerely, Patricia Acosta
Le voy a decir guau qué variedad que excelente servicio me siento dueño de un Mercedes que increíble realmente es el mejor servicio del mundo el video en 4K, realmente a todos los vendedores especialmente a uno que se llama Juan Pablo , pero le dicen JP, realmente creo que es uno de los mejores vendedores que tiene Mazda deberían de aumentarle el salario, realmente él me ayudó a comprar mi carro y me siento muy satisfecho con mi compra, y hasta me regalaron un Car Wash de cortesía realmente me siento muy apreciado por la compañí...
Very good service and he has what almost no one has, it's call Patience. He knows how to listen customer needs no only in selling a vehicle but also listening what we really wanted. We bought 1 new 2024 CX 5 and 2 days after we bought 1 new 2024 CX 30 for my daughter and both vehicles we bought them from him. Great job Mr. Luna, you made the difference between Ocean Mazda West kendall and Ocean Mazda in Doral.
Luis and Ahmed made our visit and purchase experience great! Buying a car can be stressful, but Luis was a professional and made the process painless. We really appreciate the overall experience at Ocean Mazda West Kendall, from the overall cleanliness and appearance of the showroom to everyone who helped in our buying process. Thanks!