Customer Testimonials At Ocean Mazda West Kendall

(Translated by Google) Excellent service from Alexis Ramos, 100% recommended (Original) Muy buen servicio de parte de Alexis Ramos ,100% recomendado

(Translated by Google) Thank you Alexis Ramos for everything, excellent seller. If you want to save yourself the stress of the process, ask for him here. (Original) Gracias Alexis Ramos por todo, excelente vendedor. Si quieren ahorrarse el estrés del proceso pregunten por él aquí.

(Translated by Google) Alejandro is a very good salesman, attentive to his customers' requests and quite respectful. (Original) Alejandro muy buen vendedor, atento a las peticiones de sus clientes y bastante respetuoso

Great service, faster than expected to close a Deal, Alejandro Chacin a sales consultant was willing to help since the beginning.

Eduardo Ibarra was very helpful he give us a great deal on the cx-90 I would definitely come back and I recommend him

I originally started looking at the pricing for the 2026 Mazda CX-5 because I thought it would be a perfect vehicle for my daughter. At that point, I wasn't even sure I was going to buy it. Then I received a call from the dealership asking what I was actually looking for, and I can honestly say I was fortunate that the person who called was Jasmine. The way she treated me completely changed every negative impression I had ever had about car dealerships. She was professional, knowledgeable, and incredibly thorough, giving me every piece of information I needed to ... Read More

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Google - Jun 27, 2026

I originally started looking at the pricing for the 2026 Mazda CX-5 because I thought it would be a perfect vehicle for my daughter. At that point, I wasn't even sure I was going to buy it. Then I received a call from the dealership asking what I was actually looking for, and I can honestly say I was fortunate that the person who called was Jasmine. The way she treated me completely changed every negative impression I had ever had about car dealerships. She was professional, knowledgeable, and incredibly thorough, giving me every piece of information I needed to make an informed decision. We scheduled an appointment for Saturday, June 27. When we arrived, we were immediately welcomed by Juan Carlos Perez. Before I even saw him as a salesperson, I saw him as an outstanding human being. I truly believe he treats everyone with the same kindness because that's simply who he is. He brought the vehicle over and carefully walked us through all of its safety features, explaining the differences between the various trim levels without ever making us feel rushed. We took the vehicle for a test drive and eventually decided that a higher trim level was the right choice for us. Of course, that meant revisiting the pricing we had previously discussed, but Juan Carlos handled everything with a smile, incredible patience, and absolutely no pressure. He made us feel like we were the only customers he had that day. This was nothing like the typical dealership experience most people expect. Once we were ready, Juan Carlos introduced us to Rubi in the finance department. She continued changing our perception of what buying a car at a dealership should be. The financing process was transparent, efficient, and completely stress-free. There was nothing to argue about—everything was handled perfectly. The final step was arranging the insurance. Erick Grenier not only handled the process efficiently, but he actually improved our insurance coverage compared to what we had with GEICO. Even better, he was able to lower our premium so that we are now paying less to insure three vehicles than we were previously paying for just two. This entire experience exceeded every expectation we had. Buying a car is often stressful, but everyone at Mazda of West Kendall made it enjoyable, professional, and genuinely pleasant. Jasmine, Juan Carlos Perez, Rubi, and Erick Grenier each played an important role in making this one of the best customer service experiences I've ever had. If you're considering buying a Mazda, I couldn't recommend this dealership more highly.

(Translated by Google) Excellent service from the seller Alejandro Chacin, thank you so much for all the help provided. I'll be back in 36 months or sooner! 👌 (Original) Excelente atención por parte del vendedor Alejandro Chacin mil gracias por toda la colaboración prestada en 36 meses o antes volveré 👌

My dealer was Manuel, he helped me a lot with getting my new Mazda.

(Translated by Google) Excellent service, very professional and honest. He made the whole process easy and quick. I recommend him 100%. Great seller, attentive and reliable. Very satisfied with my purchase. Alejandro Chacin, thank you very much! (Original) Excelente atención, muy profesional y honesto. Hizo que todo el proceso fuera fácil y rápido. ¡Lo recomiendo al 100%. Gran vendedor, atento y confiable. Muy satisfecho con mi compra.” Alejandro Chacin, muchas Gracias !

Alexis Ramos thank you for everything. Quick and efficient service. Helped alot with financing options Thank you for my new ride

(Translated by Google) Excellent service by Eduardo Ibarra (Original) Excelente atención por Eduardo Ibarra

thanks Alexis Ramos for everything! you are the best ☀️☀️☀️

(Translated by Google) Thank you Alexis Ramos, for all your help! Excellent work for us! (Original) Gracias Alexis Ramos, por toda tu ayuda! Excelente trabajo para nosotros

Great dealer...easy negotiating...good customer service. Alejandro was a great salesman. Recommend!

Everything went above and exceed expectations. Go see Alenjandro Chacin if you need an honest salesperson.

Miguel is extremely corrupt and non transparent non communicative literally waited over 20 min to speak to him and he was only allowed to dismiss and speak to me less than 2 min.

Read at DealerRater

I recently purchased a Mazda CX-70 from Ocean Mazda West Kendall, and the experience was excellent from start to finish. Edward was professional, knowledgeable, and made the entire process smooth and stress free. He took the time to answer all my questions and helped me find the right vehicle without any pressure. The CX-70 has exceeded my expectations, and I couldn’t be happier with my purchase. If you’re looking for a new Mazda, I highly recommend asking for Edward at Ocean Mazda West Kendall. Five stars! ⭐⭐⭐⭐⭐

(Translated by Google) Eduardo, you're the best! Since 2007 you've been selling me cars. I love you so much, you're part of my family. God bless you always and may you always enjoy good health. (Original) Eduardo eres lo máximo desde 2007 me estás vendiendo carro tqm eres parte de mi familia Dios te bendiga siempre y que goces siempre de mucha salud

I purchased a certified preowned car for my 18 year old son who is leaving for college. I returned the next day with the car with concerns thinking repair would be complicated and I was stressed. Noslen, who sold us the car, stepped up and repaired the issues in record time while I waited. He was great and I appreciate all he did to make sure we got the best deal and service we could.

(Translated by Google) Alexis Ramos, thank you for your help, excellent service, 100% recommended, very grateful. (Original) Alexis Ramos gracias por tu ayuda, super servicio recomendado al 100% super agradecido

(Translated by Google) I have no words to express my gratitude to salesman Manuel Frometa for all his help. It's hard to find empathy these days, but Mr. Manuel is a truly wonderful person. Highly recommended, as is the entire dealership staff. (Original) No tengo palabras para expresar mi gratitud con el vendedor Manuel Frometa por toda la ayuda brindada y es difícil encontrar empatia por estos días, pero el señor Manuel es un gran ser humano Altamente recomendado y todo el personal de dealer

(Translated by Google) We are very grateful to the seller Manuel Frometa for his service, excellent treatment, cordiality and his friendly nature; I recommend him 100%. (Original) Muy agradecidos con el vendedor Manuel Frometa, por su servicio, excelente trato, cordialidad y su carácter familiar, lo recomiendo 100%.

(Translated by Google) It was a great pleasure to be assisted by Alejandro ChaCin, an excellent salesperson who explained everything and helped us with everything. The entire staff is very friendly, and I would recommend them 100%. (Original) Fue un gran agrado que me atendiera Alejandro ChaCin un excelente vendedor nos explicó y nos ayudó en todo ,, pero el personal completo es muy agradable recomendaré 100%

Alejandro chacin was great he helped me a lot.. super nice super profesional… couldn’t ask for a better service, thank you alejando

Five months ago, I purchased a used Toyota SUV from this dealership. After some time, I discovered damage to the roof that had apparently been concealed by the previous owner. Naturally, I was concerned, but I am very happy to say that Ocean Mazda stepped up and made things right. The repair would have been very expensive yet the dealership handled the situation in a professional, responsible, and customer-focused manner. They even provided me with a loaner vehicle while the repairs were being completed, which made the entire experience much more convenient. I would especially like to thank Ossie Ferrufino ... Read More

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Google - Jun 20, 2026

Five months ago, I purchased a used Toyota SUV from this dealership. After some time, I discovered damage to the roof that had apparently been concealed by the previous owner. Naturally, I was concerned, but I am very happy to say that Ocean Mazda stepped up and made things right. The repair would have been very expensive yet the dealership handled the situation in a professional, responsible, and customer-focused manner. They even provided me with a loaner vehicle while the repairs were being completed, which made the entire experience much more convenient. I would especially like to thank Ossie Ferrufino for taking ownership of the issue and ensuring it was resolved properly. I also want to thank Andrea Molina for her kindness, professionalism, and excellent communication throughout the process. Together, they made what could have been a stressful situation smooth and hassle-free. If you’re considering purchasing a new or used vehicle, I highly recommend Ocean Mazda. Their commitment to customer satisfaction gave me confidence that they truly stand behind their customers.

We had an outstanding experience working with Edward Younger while purchasing a Mazda3 for our daughter. From the very beginning, Edward was patient, professional, and genuinely focused on helping us make the right decision. What really set Edward apart was his patience. We spent more than a month researching, comparing options, and asking countless questions before making our final decision. Throughout the entire process, Edward never pressured us and was always available to provide information, guidance, and honest answers. Buying a first car for our daughter was a big milestone for our family, and Edward helped make the experience enjoyable ... Read More

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Google - Jun 19, 2026

We had an outstanding experience working with Edward Younger while purchasing a Mazda3 for our daughter. From the very beginning, Edward was patient, professional, and genuinely focused on helping us make the right decision. What really set Edward apart was his patience. We spent more than a month researching, comparing options, and asking countless questions before making our final decision. Throughout the entire process, Edward never pressured us and was always available to provide information, guidance, and honest answers. Buying a first car for our daughter was a big milestone for our family, and Edward helped make the experience enjoyable and stress-free. His knowledge of the vehicle, attention to detail, and commitment to customer service were exceptional. When we finally decided on the Mazda3, everything went smoothly and exactly as promised. We truly appreciated Edward's professionalism, integrity, and dedication. If you're looking for a salesperson who is knowledgeable, patient, and genuinely cares about his customers, we highly recommend Edward Younger. Thank you, Edward, for helping our daughter purchase her first Mazda and for making the entire experience such a positive one!

(Translated by Google) Thank you so much, Alejandro! You were the best! I got the best offer I could have hoped for. Everything was super fast. The financier, Rubi, was amazing. They really worked wonders to make this happen. They were so attentive and understanding of my needs; they never pressured me. They let me think, and I got exactly what I was looking for: my Mazda CX-30! OMG! I'm so happy! (Original) Muchas gracias Alejandroo fuiste el mejor salí con la mejor oferta que podía esperar fue todo súper rápido la financista Rubi muy buena ... Read More

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Google - Jun 18, 2026

(Translated by Google) Thank you so much, Alejandro! You were the best! I got the best offer I could have hoped for. Everything was super fast. The financier, Rubi, was amazing. They really worked wonders to make this happen. They were so attentive and understanding of my needs; they never pressured me. They let me think, and I got exactly what I was looking for: my Mazda CX-30! OMG! I'm so happy! (Original) Muchas gracias Alejandroo fuiste el mejor salí con la mejor oferta que podía esperar fue todo súper rápido la financista Rubi muy buena de verdad que hicieron magia para lograr esto fueron muy atentos y estuvieron muy al pendiente de mi necesidad o sea nunca me presionaron me dejaron pensar y obtuve lo que estaba buscando mi Mazda CX-30 OMGGG Im sloop happyyyy

Noslen was very kind and helpful!! We had an amazing experience buying our car from them

"I had an exceptional experience at Mazda. Ricky Montalvan, the Service Manager, demonstrated the highest level of professionalism, knowledge, and customer care throughout the entire process. He was attentive, responsive, and took the time to address all of my questions and concerns thoroughly. His commitment to providing outstanding service made the experience seamless and stress-free. I truly appreciate his dedication and would highly recommend both Ricky and the Mazda service team."

I just wanted to thank Alfredo in sales and Ahmed in finance for being patient and professional with me throughout the leasing process. Alfredo went the extra "mile" to make sure everything was perfect when I showed up to pick up my 2026 Mazda CX90! I love my new car, and am excited to drive it. Thank you Michael & Ossie for your help as well.

(Translated by Google) Awesome deal Thanks to Manuel Frometa. (Original) Awesome deal Gracias a Manuel Frometa.

(Translated by Google) Thank you Alexi Ramos, you're the best, excellent service (Original) Gracias Alexi Ramos eres el mejor, excelente servicio

(Translated by Google) Excellent service and attention. This is my third renewal with them, and although the staff changes, the service is always top-notch! Highly recommended! (Original) Excelente servicio y atención. Es mi tercera renovación con ellos, y aunque el personal varía, la atención siempre es lo mejor!!! Muy recomendable!!

I had another great car-buying experience here at Ocean Mazda, and my sales representative Edward was great to work with. I went back to Ocean Mazda where I had leased my CX-5 to get into a new one, and I ended up driving out with the CX-30 AWD. This car moves, Zoom-Zoom! Very happy with the numbers we worked out, and I was able to lower my monthly payment from the car I had just traded in. I would recommend Ocean Mazda and my guy Edward without hesitation. I've also had my cars serviced at their West Kendall location ... Read More

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Google - Jun 15, 2026

I had another great car-buying experience here at Ocean Mazda, and my sales representative Edward was great to work with. I went back to Ocean Mazda where I had leased my CX-5 to get into a new one, and I ended up driving out with the CX-30 AWD. This car moves, Zoom-Zoom! Very happy with the numbers we worked out, and I was able to lower my monthly payment from the car I had just traded in. I would recommend Ocean Mazda and my guy Edward without hesitation. I've also had my cars serviced at their West Kendall location for years now, and they always take great care of me.

Alejandro was awesome to work with. He got a great deal on an a 2023 CX-9. This Mazda dealership was very upfront and negotiable

I want to thank Eduardo Ibarra for his hard work with me today!!! He is an absolute pleasure to work with!!! He is an excellent salesman that gives you the information needed and doesn’t pressure you in any way. I was very nervous coming to make my purchase, but he made the whole process very smooth and tranquil. He is an effective, kind, caring human being!!! I truly recommend him to any Ocean Mazda west Kendall customer👏🏻💯

It was such a pleasure to work with Eduardo Ibarra in purchasing my Mazda x-90. He was so helpful, patient & kind. I have never had such a nice experience with a car salesman. J value him for all he did. I definitely recommend Eduardo Ibarra & West Kendall Ocean Mazda!

I got my new CX-50 at Mazda West Kendall, Thank you Edward Younger for all your excellent service and advice!

(Translated by Google) I want to thank Noslen, the seller, for his excellent service and assistance throughout the process. (Original) Quiero agradecer el buen trato Del vendedor Noslen que asistio en todo momento

I cannot recommend Liselle Vega at Mazda of West Kendall enough! I first started talking to Liselle months ago while I was waiting to hear back from graduate school, and she never once pressured me or disappeared. She stayed in touch, answered every question, and was incredibly patient throughout the entire process. When it finally came time to make a decision, Liselle fought for me and worked hard to get me the deal I wanted. She listened to what was important to me, respected my budget, and ultimately got me to the payment I was comfortable with. In an industry ... Read More

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Google - Jun 11, 2026

I cannot recommend Liselle Vega at Mazda of West Kendall enough! I first started talking to Liselle months ago while I was waiting to hear back from graduate school, and she never once pressured me or disappeared. She stayed in touch, answered every question, and was incredibly patient throughout the entire process. When it finally came time to make a decision, Liselle fought for me and worked hard to get me the deal I wanted. She listened to what was important to me, respected my budget, and ultimately got me to the payment I was comfortable with. In an industry where you often feel like just another customer, Liselle genuinely cared and treated me like a person. Her professionalism, honesty, persistence, and dedication made all the difference. If you’re looking for someone who will go to bat for you and make the car-buying experience stress-free, ask for Liselle Vega. She’s the real deal. Thank you, Liselle, for sticking with me and helping me get exactly what I wanted!

I cannot say enough great things about my experience with Lenny. She was so helpful, kind, knowledgable, calm, and professional to myself and my parents when we were at Ocean Mazda. She took the time to answer all of our questions, was not pushy and ensured everything went smoothly and stress-free. We ended up buying my car the same day because we knew we were getting a great deal on a great car. I am so grateful because Lenny did not only answer all of our questions but went above and beyond to kept in touch with me afterward to ... Read More

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DealerRater - Jun 10, 2026

I cannot say enough great things about my experience with Lenny. She was so helpful, kind, knowledgable, calm, and professional to myself and my parents when we were at Ocean Mazda. She took the time to answer all of our questions, was not pushy and ensured everything went smoothly and stress-free. We ended up buying my car the same day because we knew we were getting a great deal on a great car. I am so grateful because Lenny did not only answer all of our questions but went above and beyond to kept in touch with me afterward to continue answering questions- like about servicing and warranty. She was quick to respond even on the days she wasn't at the dealership- proof she really cares about her customers. If you're at Ocean Mazda wanting to buy a car ask for Lenny and you'll have a great experience and the car of your dreams.

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Alejandro provide a great service. Ask the correct questions to put me in a car that I love and in my budget. Thank you!!

I came in looking for an upgrade from my current lease (blue Mazda CX-30 2023) and with the help of Manuel Frometa I was able to drive off with a brand new (grey Mazda CX-5 2026) with all the major upgrades! Manuel helped me the entire process and even helped me pick out the car, he’s such a kind and amazing person. I felt extremely comfortable talking to him about my budget and he did an amazing job keeping me in my preferred range and making sure I drove up with a new car and a good deal. Manuel, thank you ... Read More

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Google - Jun 9, 2026

I came in looking for an upgrade from my current lease (blue Mazda CX-30 2023) and with the help of Manuel Frometa I was able to drive off with a brand new (grey Mazda CX-5 2026) with all the major upgrades! Manuel helped me the entire process and even helped me pick out the car, he’s such a kind and amazing person. I felt extremely comfortable talking to him about my budget and he did an amazing job keeping me in my preferred range and making sure I drove up with a new car and a good deal. Manuel, thank you again for your service and I will forever recommend ocean Mazda to anyone in the market for a new car!

Went in on Saturday and came out with a great looking car at a decent price. Young man named Nolsen helped me out with finding a car that felt right and with going back and forth with his higher ups in an attempt to get be a decent deal. Believe hes only been working there for less than 2 years but the kid knows his stuff for sure

(Translated by Google) Many thanks to the entire team, from Eduardo Ibarra, Cris, and elCris, everyone made my experience wonderful. They were always there to help me and explain things patiently. (Original) Muchas gracias al todo el equipo desde Eduardo Ibarra, Cris y elCris todos hicieron que mi experiencia sea magnífica. Bucaron siempre ayudarme, explicarme pacientemente

(Translated by Google) Manuel Frometa provided excellent service, was very friendly, and gave clear and helpful information. He made us feel very comfortable, like family. He's the best service I've ever received. (Original) Manuel Frometa, excelente servicio, muy amable, claro en la información que da. Nos hizo sentir muy cómodos como en familia. El mejor servicio lo he tenido con él.

(Translated by Google) I leased my 2026 Mazda 3 from Manuel Frometa, and the experience was excellent from beginning to end. From the first contact, Manuel was very professional, patient, and knowledgeable. He explained all the features of the 2026 Mazda 3 (the design, the sporty handling, the premium interior, and the technology) without pressuring me at any point. He answered all my questions clearly, helped me compare options, and got me a fair deal that fit my budget. The entire purchase process was transparent, quick, and without any unpleasant surprises. Manuel genuinely cared about making sure I got the car that best suited ... Read More

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Google - Jun 6, 2026

(Translated by Google) I leased my 2026 Mazda 3 from Manuel Frometa, and the experience was excellent from beginning to end. From the first contact, Manuel was very professional, patient, and knowledgeable. He explained all the features of the 2026 Mazda 3 (the design, the sporty handling, the premium interior, and the technology) without pressuring me at any point. He answered all my questions clearly, helped me compare options, and got me a fair deal that fit my budget. The entire purchase process was transparent, quick, and without any unpleasant surprises. Manuel genuinely cared about making sure I got the car that best suited my needs, and I felt very well taken care of at all times. The 2026 Mazda 3 is a spectacular car: it looks elegant, drives wonderfully, and feels much more upscale. I left the dealership very happy and confident that I had made a great purchase. I 100% recommend Manuel Frometa if you are considering a Mazda. He is an honest, friendly, and expert salesman. Thank you, Manuel, for making the purchase of my new car such a positive experience. I will definitely be back for the next one! (Original) Compré mi lease de Mazda 3 2026 con Manuel Frometa y la experiencia fue excelente de principio a fin. Desde el primer contacto, Manuel fue muy profesional, paciente y conocedor. Me explicó todas las características del Mazda 3 2026 (el diseño, el manejo deportivo, el interior premium y la tecnología) sin presionarme en ningún momento. Respondió todas mis preguntas con claridad, me ayudó a comparar opciones y consiguió un trato justo que se ajustó a mi presupuesto. Todo el proceso de compra fue transparente, rápido y sin sorpresas desagradables. Manuel realmente se preocupó por que me llevara el auto que mejor me convenía y me sentí muy bien atendido en todo momento. El Mazda 3 2026 es un auto espectacular: se ve elegante, maneja de maravilla y se siente de mucha más categoría. Salí del concesionario muy contento y con la confianza de haber hecho una gran compra. Recomiendo 100% a Manuel Frometa si estás pensando en un Mazda. Es un vendedor honesto, amable y experto. Gracias Manuel por hacer que la compra de mi nuevo auto fuera una experiencia tan positiva. ¡Volveré sin duda para el próximo!

I had a great experience working with Noslen. He was knowledgeable, professional, and made the entire car buying process easy and stress-free. He took the time to answer all my questions, was very patient, and helped me find the right car for my needs. I truly appreciated his honesty and excellent customer service. I would definitely recommend Noslen to anyone looking for a new vehicle!

I would love to have the best review for Liselle, she is not only amazing seller but the most amazing human being. I am so grateful and happy with everything they did for me. If you would like and upgrade or a outstanding experience go and look for liselle!

Customer service was amazing one of my easiest car purchase .

We had a great experience at Ocean Mazda. Like with any major purchase, we did run into a small issue after buying our vehicle, but what stood out to us was how the team handled it. They listened to our concerns, treated us with respect, and worked with us to make things right. That level of customer service speaks volumes. A special thank you to David, Hermes, and Ossie for their professionalism, kindness, and willingness to help throughout the entire process. From the moment we walked in, we felt welcomed and guided in the right direction. Any questions or concerns ... Read More

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Google - Jun 4, 2026

We had a great experience at Ocean Mazda. Like with any major purchase, we did run into a small issue after buying our vehicle, but what stood out to us was how the team handled it. They listened to our concerns, treated us with respect, and worked with us to make things right. That level of customer service speaks volumes. A special thank you to David, Hermes, and Ossie for their professionalism, kindness, and willingness to help throughout the entire process. From the moment we walked in, we felt welcomed and guided in the right direction. Any questions or concerns we had were addressed, and the team remained supportive even after the sale. It's easy to provide good service when everything goes perfectly, but it's how a business responds when an issue arises that truly matters. Ocean Mazda showed us that they stand behind their customers, and we genuinely appreciate that. Thank you all for your help and dedication. When the time comes for a trade-in or another vehicle purchase, we will gladly return. We appreciate everything you did for us.

Excellent service, super professional staff, from management to the salesperson did an excellent job, I'm very pleased. Thanks. A special thanks to Noslen, who was incredibly caring, attentive, and professional throughout the entire process. He took the time to answer all my questions and made sure I felt comfortable every step of the way.

(Translated by Google) Excellent service from everyone, especially Mr. Alexis, who was very professional and efficient. (Original) Excelente atención de todos en especial del Sr Alexis muy profesional y eficiente

Sebastian & Eduardo! Thank you so much for everything !

We had a great experience at this dealership thanks to Noslen Medina, he was very attentive and helped us find the car we were looking for making this a very pleasant experience.

(Translated by Google) I'm happy with my new car; it meets all my expectations. The seller, Manuel Frometa, was very professional and explained everything perfectly. I truly recommend him; he's a very good seller. I give him a 10/10. Thank you. (Original) Estoy feliz con mi carro nuevo cumple mis expectativas el vendedor manuel frometa fue muy profesional me explico todo perfectamente de verdad se los recomiendo muy buen vendedor le doy un 10/10 gracias

Alejandro Chacin made my car-buying experience easy and stress-free. He was professional, honest, and very helpful throughout the entire process. He answered all my questions and helped me get a great deal on my new Mazda. Highly recommended! Thank you, Alejandro!

Extremely good experience at Ocean Mazda with Manuel. Very patient with my decision-making.

I had an excellent experience leasing my second Mazda at Ocean Mazda West Kendall, and a big part of that was thanks to Lisselle. She was awesome from start to finish, very professional, knowledgeable, friendly, and never pushy. She made the entire leasing process smooth, easy, and stress free, taking the time to answer all my questions and making sure I understood every step. Ask for her when you go she goes above and beyond!!

(Translated by Google) I am very satisfied with the service I received, especially from Alejandro for helping me acquire my new car. 100% recommended if you want to make a good, clear, and satisfactory deal. (Original) Estoy muy satisfecho por la atención recibida en especial a Alejandro por ayudarme a adquirir mi nuevo auto 100%recomendado si quieren hacer un buen negocio claro y satisfactorio.

(Translated by Google) Noslen was a great help, thank you so much (Original) Noslen fue de mucha ayuda muchísima gracias

Eduardo Ibarra was an excellent salesman and manager we had a great conversation and ended up striking a deal I felt comfortable with.

(Translated by Google) Excellent experience at Ocean Mazda. Alexis Ramos provided exceptional service, always attentive, professional, and willing to help. We also want to thank Rubí in financing for making the entire process easy, fast, and transparent. Thank you both for helping my sister drive away in her new Mazda. We highly recommend them! (Original) Excelente experiencia en Ocean Mazda. Alexis Ramos nos brindó un servicio excepcional, siempre atento, profesional y dispuesto a ayudar. También queremos agradecer a Rubí en financiamiento por hacer todo el proceso fácil, rápido y transparente. Gracias a ambos por ayudar a mi ... Read More

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Google - May 29, 2026

(Translated by Google) Excellent experience at Ocean Mazda. Alexis Ramos provided exceptional service, always attentive, professional, and willing to help. We also want to thank Rubí in financing for making the entire process easy, fast, and transparent. Thank you both for helping my sister drive away in her new Mazda. We highly recommend them! (Original) Excelente experiencia en Ocean Mazda. Alexis Ramos nos brindó un servicio excepcional, siempre atento, profesional y dispuesto a ayudar. También queremos agradecer a Rubí en financiamiento por hacer todo el proceso fácil, rápido y transparente. Gracias a ambos por ayudar a mi hermana a llevarse su nuevo Mazda. ¡Los recomendamos al 100%!

Alexis Ramos was very profesional and made a lease purchase simple, honest, and great service. I highly recommend him for your next purchase or lease.

I had a great experience at Ocean Mazda in West Kendall. I worked with Edward Younger, and he was fantastic. He was very patient with us, professional, and provided exceptional customer service from beginning to end. Edward made sure we found the right car and the deal we were looking for. He showed us about seven different cars until we found the one that was perfect for us. His help felt genuine, and he made the entire process much easier. Thank you to Ocean Mazda of West Kendall, and a special thank you to Edward for your great service and ... Read More

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Google - May 28, 2026

I had a great experience at Ocean Mazda in West Kendall. I worked with Edward Younger, and he was fantastic. He was very patient with us, professional, and provided exceptional customer service from beginning to end. Edward made sure we found the right car and the deal we were looking for. He showed us about seven different cars until we found the one that was perfect for us. His help felt genuine, and he made the entire process much easier. Thank you to Ocean Mazda of West Kendall, and a special thank you to Edward for your great service and support. Highly recommend!

Edward Younger was excellent. He got everything ready for me quickly, got me the deal I wanted, and was very nice throughout the process. He’s also a very polite and down-to-earth guy. I would definitely recommend him., goo see him at ocean Mazda west Kendall

Excellent service from Lisselle Vega, she was very friendly, knowledgeable, and made the car-buying process smooth and easy. Highly recommend!

Was in the market for an SUV, and Mazda was on my list of cars to try out. Out of all the Mazda dealerships, this one had the best reviews and I can see why. The place is clean, the staff, still smells like new construction. When you first walk in, you're not immediately harassed like some other dealerships notoriously do - didn't feel like a shark tank. I set up an appointment through the CapitalOne portal and they answered immediately. My sales rep Alejandro Chacin was great! Straight to the point, no messing around. He broke down ... Read More

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Google - May 27, 2026

Was in the market for an SUV, and Mazda was on my list of cars to try out. Out of all the Mazda dealerships, this one had the best reviews and I can see why. The place is clean, the staff, still smells like new construction. When you first walk in, you're not immediately harassed like some other dealerships notoriously do - didn't feel like a shark tank. I set up an appointment through the CapitalOne portal and they answered immediately. My sales rep Alejandro Chacin was great! Straight to the point, no messing around. He broke down the price of what I was getting and guided me throughout the process. If you're coming to Mazda at West Kendall, Alejandro is your man.

(Translated by Google) I want to thank Edward Younger for the excellent service and professionalism I received at Ocean Mazda. He was very attentive throughout the entire purchase process, met all my expectations, and helped me leave completely satisfied with my vehicle. He undoubtedly provided exceptional and highly professional service. 10/10 Highly recommended. (Original) Quiero agradecer a Edward Younger por la excelente atención y profesionalismo que recibí en Ocean Mazda. Fue muy atento durante todo el proceso de compra, resolvió todas mis expectativas y me ayudó a salir completamente satisfecho con mi vehículo. Sin duda brindó un servicio excepcional ... Read More

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Google - May 27, 2026

(Translated by Google) I want to thank Edward Younger for the excellent service and professionalism I received at Ocean Mazda. He was very attentive throughout the entire purchase process, met all my expectations, and helped me leave completely satisfied with my vehicle. He undoubtedly provided exceptional and highly professional service. 10/10 Highly recommended. (Original) Quiero agradecer a Edward Younger por la excelente atención y profesionalismo que recibí en Ocean Mazda. Fue muy atento durante todo el proceso de compra, resolvió todas mis expectativas y me ayudó a salir completamente satisfecho con mi vehículo. Sin duda brindó un servicio excepcional y muy profesional. 10 / 10 Recomendado.

Alexis Ramos was a great salesman. Lots of patience, friendly, funny, knowledgeable, and professional. Come to Ocean Mazda West Kendall and ask for him!

Alexis Ramos is the best! He helped us so much and was so kind and patient with us. Thank you for everything

Alexis Ramos was a great salesman. Lots of patience, friendly, funny, knowledgeable, and professional. Come to Ocean Mazda West Kendall and ask for him!

Alexis Ramos was the best he helped us and got what we needed!

I had a great experience working with Alejandro during my leasing process. He was extremely pleasant, professional, and made everything feel easy from start to finish. He expedited the entire process and kept me informed every step of the way, which made getting into my new lease stress-free. What really stood out was how helpful he was even after everything was finalized — he actually helped me move my things at the end, which went above and beyond excellent customer service. Overall, I’m a very satisfied customer and truly appreciate all the support and kindness throughout the experience. Highly recommend ... Read More

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Google - May 26, 2026

I had a great experience working with Alejandro during my leasing process. He was extremely pleasant, professional, and made everything feel easy from start to finish. He expedited the entire process and kept me informed every step of the way, which made getting into my new lease stress-free. What really stood out was how helpful he was even after everything was finalized — he actually helped me move my things at the end, which went above and beyond excellent customer service. Overall, I’m a very satisfied customer and truly appreciate all the support and kindness throughout the experience. Highly recommend working with them!

Christian was absolutely amazing throughout the entire car buying process. He was kind, knowledgeable, and genuinely made us feel comfortable every step of the way. He took the time to answer all of our questions, listened to what we were looking for, and made sure we got the best car for our needs without ever making us feel pressured. You can tell he truly cares about his customers and wants them to leave happy and confident with their purchase. We really appreciated his honesty, professionalism, and dedication. Highly recommend asking for Christian if you’re looking for a great car ... Read More

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Google - May 26, 2026

Christian was absolutely amazing throughout the entire car buying process. He was kind, knowledgeable, and genuinely made us feel comfortable every step of the way. He took the time to answer all of our questions, listened to what we were looking for, and made sure we got the best car for our needs without ever making us feel pressured. You can tell he truly cares about his customers and wants them to leave happy and confident with their purchase. We really appreciated his honesty, professionalism, and dedication. Highly recommend asking for Christian if you’re looking for a great car buying experience!

(Translated by Google) Manuel attended to us and helped us in the best way. We appreciate his kindness. (Original) Manuel nos atendió y ayudo de la mejor manera. Agradecemos su amabilidad.

(Translated by Google) I want to thank Manuel Frometa for the excellent service he provided my parents when they purchased their Mazda CX-5. Thank you all. (Original) Quiero darle las gracias a Manuel Frometa por el excelente servicio que le brindo a mis padres en la compra su Mazda CX-5. Gracias a todos

If you’re looking for a straightforward, no games experience, I highly recommend Lisselle Vega. I came in prepared with my Excel sheet and pricing comps, told her exactly what model and price I wanted, and she met all my criteria within 30 minutes. The whole process was efficient and transparent exactly what I was looking for. 10/10 experience.

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Nice place to do business. Clean and relaxed setting. The staff was welcoming, professional and transparent with my needs in finding the right vehicle

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From the moment I reached out, Lenny Medina was incredibly knowledgeable, patient, and genuinely enthusiastic about helping me find the perfect vehicle. She took the time to answer all my questions, walked me through every feature of the CX-70, and made the leasing process smooth, transparent, and stress-free. Her professionalism, friendly demeanor, and attention to detail truly stood out. She went above and beyond to ensure I got a great deal on exactly the configuration I wanted. Lenny is a credit to your team and the reason I’ll be recommending Ocean Mazda West Kendall to everyone I know. Mazda ... Read More

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DealerRater - Feb 6, 2026

From the moment I reached out, Lenny Medina was incredibly knowledgeable, patient, and genuinely enthusiastic about helping me find the perfect vehicle. She took the time to answer all my questions, walked me through every feature of the CX-70, and made the leasing process smooth, transparent, and stress-free. Her professionalism, friendly demeanor, and attention to detail truly stood out. She went above and beyond to ensure I got a great deal on exactly the configuration I wanted. Lenny is a credit to your team and the reason I’ll be recommending Ocean Mazda West Kendall to everyone I know. Mazda has a customer for life in me, and Lenny deserves the highest praise possible—10/10!

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Lenny was fabulous! She was very professional and knowledgeable about Mazda products. She was also very polite! The whole process at Ocean Mazda was seamless. We are enjoying our purchase:)

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I had an amazing experience with Malena. She was honest, responsive and I walked out incredibly happy with the entire experience at Ocean Mazda.

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Excellent customer service. Explains everything about the process and how long is going to take, also they send you a video with the details of the process.

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We own two Mazdas and have always taken them to either Ocean for service. Never feels predatory and have never been charged for unnecessary fixes. Mark and Brian are amazing in the service area! This review is in specific to thank the service from Lenny. She made our third Mazda purchase extremely easy and it did not feel like we were being rushed. She was clear with the terms and helped us understand the differences between the vehicles we were considering. This cemented our “Mazda family” status and hopefully she will be here when (not if) we get our next ... Read More

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DealerRater - Nov 16, 2025

We own two Mazdas and have always taken them to either Ocean for service. Never feels predatory and have never been charged for unnecessary fixes. Mark and Brian are amazing in the service area! This review is in specific to thank the service from Lenny. She made our third Mazda purchase extremely easy and it did not feel like we were being rushed. She was clear with the terms and helped us understand the differences between the vehicles we were considering. This cemented our “Mazda family” status and hopefully she will be here when (not if) we get our next Mazda.

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Dealership is great! Third vehicle we have purchase/leased through them. Would recommend to anyone looking for a smooth deal!

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I recently purchased my first vehicle — a Honda Civic Si — from Lenny, and I can’t say enough amazing things about the experience! From the very moment I saw the car, I fell in love, and Lenny made the entire process absolutely seamless. She went above and beyond to provide every detail I needed, answered all my questions with patience and honesty, and made me feel completely confident in my purchase. What really stood out was how genuine and supportive she was — never any pressure, just pure professionalism and kindness. Lenny truly cares about her customers and makes what can ... Read More

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DealerRater - Nov 6, 2025

I recently purchased my first vehicle — a Honda Civic Si — from Lenny, and I can’t say enough amazing things about the experience! From the very moment I saw the car, I fell in love, and Lenny made the entire process absolutely seamless. She went above and beyond to provide every detail I needed, answered all my questions with patience and honesty, and made me feel completely confident in my purchase. What really stood out was how genuine and supportive she was — never any pressure, just pure professionalism and kindness. Lenny truly cares about her customers and makes what can be a stressful process feel exciting and effortless. I couldn’t have asked for a better experience. ⭐️⭐️⭐️⭐️⭐️ 10/10 — I would 100% buy another vehicle from Lenny and recommend her to anyone looking for a smooth, enjoyable, and trustworthy car-buying experience!

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Lenny was incredibly helpful in assisting me with my new lease. This is my first Mazda, and she went above and beyond to ensure I understood every detail. Her professionalism and friendly attitude made the experience seamless and enjoyable.

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I’m a member of the U.S. military, and I take pride in honesty, accountability, and standing behind my word. I initially had some issues with the truck I purchased here, which left me frustrated and disappointed. Once dealership management became aware of the situation, they reached out immediately and took full ownership of the problem. They worked with me to make things right and showed genuine professionalism throughout the process. Mistakes can happen, but how a business responds says everything. In the end, Ocean City Mazda demonstrated integrity and a real commitment to their customers. I appreciate the ... Read More

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DealerRater - Sep 29, 2025

I’m a member of the U.S. military, and I take pride in honesty, accountability, and standing behind my word. I initially had some issues with the truck I purchased here, which left me frustrated and disappointed. Once dealership management became aware of the situation, they reached out immediately and took full ownership of the problem. They worked with me to make things right and showed genuine professionalism throughout the process. Mistakes can happen, but how a business responds says everything. In the end, Ocean City Mazda demonstrated integrity and a real commitment to their customers. I appreciate the way they handled the situation and would now feel confident recommending them to others.

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The technician was excellent and professional. The dealership was clean, honest, and provided straightforward, quality service.

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Excelente vendedor y un servicio excepcional, se los recomiendo para la compra de sus autos. No duden en pasar por la Mazda y ser atendido por Eduardo.

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He Is the best seller I ever met. Directly and so kind. He was very patient with me

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Eduardo was very knowledgeable in the sales process and took care of me with kindness and care. He then continue to contact me to find Out about the car and its overall performance. Glad I found him as my salesperson.

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This young man is a gem 💎 We're very pleased with his sales management. Thank you Eduardo! My family and I are grateful, we will definitely return to Ocean Mazda. 👍

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Eduardo Alvarez, Transmite confianza y seguridad, como cliente, me sentí respaldado al hacer el trato.

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Excelente vendedor. Explica y comunica de manera educativa sin exigir ni presionar. Logra que el vendedor se interese por el producto.

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Such an awful experience dealing with this dealer. Nearly a month ago put a refundable $1000 deposit on a car I decided not to purchase. Non stop "will get it paid can let you know," but no actual refund. Can't get anyone in management to call me back. So thankful I did not buy from this joke of a company. Guess I have to dispute with credit card company.

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Lenny was helpful, attentive, and dedicated to a a smooth and memorable customer experience. She thoughtfully sought out the best deal for my purchase and went out of her way to ensure not only that I got the best rates, but that my stay through the process was as seamless as possible. Not many salespeople can provide excellency while being comprehensive and not overtly pushy. Another excellent agent providing excellent service to a 4th time Mazda owner.

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Very professional and knowledgeable o would recommend Malena for your car buying experience anytime and everytime

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A good experience with David and Finance Manager Gilbert. I would recommend this dealership to friends and family.

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