Customer Testimonials At Ocean Mazda West Kendall

Great service! Alejandro and Anthony made the process very smooth! Thank you!

(Translated by Google) I only came to ask a question and then I took the car there. You can imagine that everything was very good and fast. Alejandro Chacin is an excellent salesman, 1000% recommended. (Original) La verdad sólo vine a preguntar y me lleve el carro ahí se pueden imaginar que todo fue muy bueno y rápido, Alejandro Chacin excelente vendedor 1000% recomendado.

I had a great experience at Ocean Mazda Kendall; Noslen Medina helped me find and purchase my new 2026 Mazda CX-50. He was kind, worked hard to get me a good deal, and really listened to what I was looking for. If you’re looking for a new Mazda, I recommend coming here and asking for him!

I really wanted to give Ocean Mazda West Kendall 5 stars, but after everything I dealt with over the past 4–5 months, I can only give them 3 stars, and that's me being generous. The buying process itself was great. Negotiating was straightforward, communication was excellent, and everyone was responsive while earning my business. I especially want to recognize Lenny, she was outstanding from start to finish. She was professional, responsive, answered all of my questions, and genuinely tried to help whenever issues came up. If you're buying from this dealership, I highly recommend working with her. Unfortunately, everything changed after ... Read More

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Google - Aug 12, 2026

I really wanted to give Ocean Mazda West Kendall 5 stars, but after everything I dealt with over the past 4–5 months, I can only give them 3 stars, and that's me being generous. The buying process itself was great. Negotiating was straightforward, communication was excellent, and everyone was responsive while earning my business. I especially want to recognize Lenny, she was outstanding from start to finish. She was professional, responsive, answered all of my questions, and genuinely tried to help whenever issues came up. If you're buying from this dealership, I highly recommend working with her. Unfortunately, everything changed after the dealership received my payment. I purchased the vehicle from out of state and was repeatedly told they would handle my Massachusetts registration and plates. After waiting a month with no updates, I found out the process hadn't even been started. I spent the next several months making constant phone calls and sending emails just to get updates. I had to request four temporary tags because of the delays, and there were multiple occasions where promised callbacks never happened. Communication that was excellent before the sale became almost nonexistent afterward. When the vehicle arrived, I also discovered several issues that were never disclosed. A professional inspection revealed that multiple body panels had been repainted despite the Carfax showing no accidents. The dealership did replace a cracked taillight. One of the side panels was a completely different color. The interior also had a strong musty odor, like it had been cleaned with a dirty damp rag, and even months later the smell still comes back from time to time. I even reached out to dealership management to explain my experience and give them an opportunity to respond, but none of my emails were ever answered. Overall, what started as a great buying experience turned into months of unnecessary stress because of poor post-sale communication and follow-through. Lenny deserves every bit of praise she gets, but the dealership's handling of my registration, lack of communication after the sale, and failure to respond to my concerns are the reasons I can't rate them any higher than 3 out of 5 stars.

(Translated by Google) Thanks to Alexis Ramos for the whole process and the top-notch service I received (Original) Gracias a Alexis Ramos por todo el proceso y la atención de primera que recibí

Thank you to Liselle, she is truly a blessing and I had the best experience with her. I could not be more grateful to be in a brand new vehicle thanks to her and her team. I would highly recommend anybody to purchase a car with Liselle. She is super professional super thorough and just an overall great person to work with. I am eternally grateful.

Manuel was very helpful

(Translated by Google) I had an excellent experience at the dealership. I especially want to thank Alejandro for all his help throughout the process. He was very kind, patient, and professional, and was always willing to answer my questions and help me with everything. He made the process of buying my car much easier and more enjoyable. I definitely recommend this dealership, and if you have the opportunity, I recommend dealing with Alejandro. Thank you so much for everything! 🚗✨ (Original) Tuve una excelente experiencia en el dealer. Quiero agradecer especialmente a Alejandro por toda su ayuda durante el proceso. Fue ... Read More

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Google - Aug 9, 2026

(Translated by Google) I had an excellent experience at the dealership. I especially want to thank Alejandro for all his help throughout the process. He was very kind, patient, and professional, and was always willing to answer my questions and help me with everything. He made the process of buying my car much easier and more enjoyable. I definitely recommend this dealership, and if you have the opportunity, I recommend dealing with Alejandro. Thank you so much for everything! 🚗✨ (Original) Tuve una excelente experiencia en el dealer. Quiero agradecer especialmente a Alejandro por toda su ayuda durante el proceso. Fue muy amable, paciente y profesional, y siempre estuvo dispuesto a responder mis preguntas y ayudarme con todo. Hizo que el proceso de comprar mi carro fuera mucho más fácil y agradable. Definitivamente recomiendo este dealer y, si tienen la oportunidad, les recomiendo atenderse con Alejandro. ¡Muchas gracias por todo! 🚗✨

We had an amazing experience purchasing our Mazda! JC was extremely helpful, patient, and genuinely made the entire process so smooth and pleasant. He took the time to answer all of our questions and made us feel comfortable throughout the entire experience. We truly appreciate his professionalism and would definitely recommend him to anyone looking for a great car-buying experience! ⭐️⭐️⭐️⭐️⭐️

(Translated by Google) Thank you Alexis Ramos for everything you did for me! I'm so happy with my new car! (Original) Gracias Alexis Ramos por todo lo que hiciste por mi! Estoy muy contenta con mi nuevo auto

Overall i had a great experience at ocean mazda. The sales manager zevastyan & Alejandro made it seamless for me as I was trading in a vehicle to buy a newer one and they where able to get me a great deal i highly recommended 👌

(Translated by Google) Mazda Kendall# Eduardo Ibarra, Thank you for your help and gentlemanly manner, excellent service from you, I got the car 🚘 I wanted at a good price, Thank you for your work. (Original) Mazda Kendall# Eduardo Ibarra, Gracias por su ayuda y caballerosidad, excelente trato de usted, tengo el auto 🚘 que quería y bien precio, Gracias por su trabajo.

(Translated by Google) Completely satisfied with the attention and interest shown to my needs, especially grateful for the kind treatment and respect shown by Mr. Eduardo Ibarra. (Original) Completamente satisfecha sobre la atención y interés por mis necesidades, en especial agradecida por el buen trato y respeto del señor Eduardo Ibarra.

(Translated by Google) Excellent salesperson, very responsible and respectful! Eduardo Ibarra. Pedro D Solana (Original) Excelente vendedor, muy responsable y respetuoso !!!! Eduardo Ibarra .Pedro D Solana

Thank you Alexis Ramos for helping us get the best deal on our car. We had a great experience!

(Translated by Google) Thank you Alexis Ramos, you're the best!!! (Original) Gracias Alexis ramos eres el mejor !!!

(Translated by Google) Eduardo Ibarra was the friendliest salesman in all of Florida, happy to say that Eduardo sold me my first car 🙏🏼 (Original) Eduardo Ibarra fue el vendedor mas amable de todo Florida, feliz de decir que Eduardo me ha vendido mi primer carro🙏🏼

Back in early July, my husband, daughter, and I visited Ocean Mazda West Kendall to purchase or lease our third Mazda—this time for our daughter. We ended up leaving with not one, but TWO vehicles: a beautiful Mazda3 for her and a stunning CX-70 for me! Needless to say, we had another outstanding experience. Ocean Mazda West Kendall continues to set the standard for exceptional customer service. Whether we're bringing our vehicles in for service or shopping for a new one, everyone treats our family like VIPs. Zevastyan Garcia and Eduardo Ibarra made the entire car-buying and leasing ... Read More

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Google - Aug 2, 2026

Back in early July, my husband, daughter, and I visited Ocean Mazda West Kendall to purchase or lease our third Mazda—this time for our daughter. We ended up leaving with not one, but TWO vehicles: a beautiful Mazda3 for her and a stunning CX-70 for me! Needless to say, we had another outstanding experience. Ocean Mazda West Kendall continues to set the standard for exceptional customer service. Whether we're bringing our vehicles in for service or shopping for a new one, everyone treats our family like VIPs. Zevastyan Garcia and Eduardo Ibarra made the entire car-buying and leasing process enjoyable, seamless, professional, and completely stress-free. We first reached out to Zevastyan by text since we had worked with him before, and once again, he exceeded our expectations. He responded immediately, made himself available, answered every question with patience and expertise, and never made us feel pressured. Eduardo made touring the lot in the blazing July heat surprisingly entertaining and fun, keeping the experience lighthearted while helping us find exactly what we were looking for. When it came time for the paperwork, Ruby made the financing process smooth, efficient, and as painless as possible. The entire team's customer service exceeded our expectations and made us feel genuinely valued from start to finish. I highly recommend Ocean Mazda West Kendall, especially Zevastyan Garcia and Eduardo Ibarra, to anyone looking for an outstanding car-buying or leasing experience. Thank you all for another wonderful experience! — Mitzie Perez

I had a great, smooth experience working with Alejandro. He was able to negotiate and get the car down to the price I was hoping for, which I truly appreciated. Everyone at the dealership was incredibly kind, professional, and made the entire process easy from start to finish. I’m very happy with my experience and would definitely recommend visiting this location—and be sure to ask for Alejandro!

Alejandro Chacin helped with my car purchase. Extremely helpful, knowledgeable and patient. I walked out happy w the car of my dreams!

Eduardo Ibarra is very knowledgeable and professional.

(Translated by Google) Dealing with car salespeople is usually a hassle, but Manuel Frometa's service was excellent. From the first day we went in just looking at the car, he listened to our needs. He gave us the space we needed to make our decision without pressure, and when we were ready, he was incredibly attentive to ensure everything went smoothly. (Original) Usualmente tener que lidiar con vendedores de auto es una molestia, pero, La atencion de Manuel Frometa fue excelle te, desde el primer día que fuimos solo observando el escucho nuestras necesidades. Nos dió el espacio ... Read More

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Google - Jul 29, 2026

(Translated by Google) Dealing with car salespeople is usually a hassle, but Manuel Frometa's service was excellent. From the first day we went in just looking at the car, he listened to our needs. He gave us the space we needed to make our decision without pressure, and when we were ready, he was incredibly attentive to ensure everything went smoothly. (Original) Usualmente tener que lidiar con vendedores de auto es una molestia, pero, La atencion de Manuel Frometa fue excelle te, desde el primer día que fuimos solo observando el escucho nuestras necesidades. Nos dió el espacio necesario para tomar nuestra decisio. sin presión, y cuando estábamos listos, se porto super atento para que todo saliera bien.

Very good service. Alejandro helped me out through the full process. Very helpful and honest. Great experience

We had an excellent experience at Ocean Mazda West Kendall. From the very beginning, Eduardo was incredibly kind, patient, and helpful. He took the time to understand what we were looking for and helped us find the perfect car for our needs. His friendliness and genuine willingness to help made the entire process smooth and enjoyable. Everyone at the dealership treated us with professionalism and respect, and we truly felt welcomed throughout the whole experience. We are very happy that we chose to do business with Ocean Mazda West Kendall. If we ever need another car in the future, we ... Read More

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Google - Jul 28, 2026

We had an excellent experience at Ocean Mazda West Kendall. From the very beginning, Eduardo was incredibly kind, patient, and helpful. He took the time to understand what we were looking for and helped us find the perfect car for our needs. His friendliness and genuine willingness to help made the entire process smooth and enjoyable. Everyone at the dealership treated us with professionalism and respect, and we truly felt welcomed throughout the whole experience. We are very happy that we chose to do business with Ocean Mazda West Kendall. If we ever need another car in the future, we will definitely come back to this dealership. We also hope to have the opportunity to work with Eduardo again. We highly recommend both Eduardo and the entire Ocean Mazda West Kendall team!

(Translated by Google) Eduardo Ibarra is an excellent person; he treated us very well. He gave us the best recommendations and helped us get the best deal. (Original) Eduardo Ibarra excelente persona como nos atendió. No dio las mejores recomendaciones y nos ayudó a sacar el mejor negocio

(Translated by Google) Thank you so much, Eduardo Ibarra. My daughter and I went to get her first car, and he made the purchase process very easy. He was very professional and attentive. Thank you, Mazda, for having such professional people serving your customers. (Original) Muchas Gracias Eduardo Ibarra, fuimos con mi hija por su.primer auto y el nos hizo el proceso de compra muy cómodo. Muy profesional y atento. Gracias Mazda profesional tener gente tan profesional al servicio del cliente.

Me and my husband had a smooth and great deal done by Alejandro. I would recommend to come here and find him as he is the best. Very pleased with our visit!!

(Translated by Google) Manuel Frometa helped us buy a CX-30 that I liked, and we were able to negotiate a firm price. (Original) Manuel Frometa nos ayudó para comprar un cx30 que me gustó, y podíamos negocia un precio firmo.

(Translated by Google) Excellent service and friendly treatment. Thank you Eduardo Ibarra, top-notch service 👌 10 out of 10 (Original) Buen servicio y trato de familia Gracias Eduardo ibarra trato de lo mejor 👌 10 de 10

Manuel Frometa gave us great service and advice.

Thank you Alexis Ramos, he was great I recommend him when coming to buy a car.

Thank so much Alexis Ramos! My car buying process was excellent. Carlos Hernandez was wonderful with the financing. Would highly recommend Ocean Mazda West Kendall.

(Translated by Google) Alejandro provided excellent service, I highly recommend him. Very grateful. (Original) Muy buena atención de Alejandro se los recomiendo, muy agradecido

(Translated by Google) Thanks to Alexis Ramos I was able to buy the car of my dreams! He's the best and the customer service is amazing. (Original) Gracias an Alexis Ramos pude comprar el carro de mis sueños! Le es el mejor y el customer service is amazing.

Great service. Thank you Alejandro, Carlos and Katherine for all your help!

(Translated by Google) Noslen, the Mazda West Kendal salesman, has shown me great professionalism, being very pleasant, polite, and was very helpful to me at all times. Thank you very much. (Original) Noslen vendedor de Mazda West Kendal me ha demostrado mucho profesionalismo siendo muy agradable, educado, y me fue de mucha ayuda en todo momento, Muchas Gracias.

(Translated by Google) Excellent service, professional, safe, and reliable. I was especially assisted by the salesman Manuel Frometa, highly recommended 💯 (Original) Excelente servicio profesionales seguros y confiables muy especialmente fui atendida por el vendedor Manuel Frometa recomendado 💯

(Translated by Google) Alejandro Chacin was the best salesman in the world, his dedication was incredible, 100% recommended (Original) Alejandro Chacin fue el mejor vendedor del mundo, increible su dedicacion, recomendados al 100%

Eduardo Ibarra rocked

(Translated by Google) Thank you Alexis Ramos for all your help! I loved the car and I'm extremely happy (Original) Gracias Alexis Ramos por toda tu ayuda! Me encanto el auto y Estoy sumamente feliz

When my Certified Pre-Owned vehicle started having an issue, I was naturally concerned. Thankfully, from the moment I brought it in, Mark made me feel like I had nothing to worry about. Knowing the repair was covered under my CPO warranty was reassuring, but it was Mark's professionalism, attention to detail, and genuine care that truly stood out. He kept me informed every step of the way, took the time to answer my questions, and made sure everything was handled correctly. It's rare to find someone who treats your car with the same care and respect as if ... Read More

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Google - Jul 20, 2026

When my Certified Pre-Owned vehicle started having an issue, I was naturally concerned. Thankfully, from the moment I brought it in, Mark made me feel like I had nothing to worry about. Knowing the repair was covered under my CPO warranty was reassuring, but it was Mark's professionalism, attention to detail, and genuine care that truly stood out. He kept me informed every step of the way, took the time to answer my questions, and made sure everything was handled correctly. It's rare to find someone who treats your car with the same care and respect as if it were their own. This dealership is locally owned in Miami, and you can feel the difference. They don't treat you like just another customer—they treat you like family. When you have leaders like Mark setting the example, it's no surprise this dealership continues to earn the trust and loyalty of the community. Great leadership creates a great culture, and that culture shines through in every interaction. The experience reminded me that buying a car is about more than the vehicle itself it's about knowing you have people you can trust long after you drive off the lot!!!!! I wouldn't hesitate to bring my vehicle back or recommend this dealership to friends and family looking for a reliable place to buy their next car. This is the kind of dealership that earns your business for years to come, and that's something you don't find every day.

Thank you Alexis Ramos for helping me lease my first car! You made my first time car experience and excellent one!!

Gracias Alexis Ramos. Thank you for helping us navigate my daughter‘s first car purchase/lease.

Wonderful service department. Friendly and informative.

I would recommend this sales person 100% Thank you Alejandro Chacin for your time

(Translated by Google) Eduardo Ibarra provided excellent service. Very kind. (Original) Eduardo Ibarra súper buena atención. Muy amable.

Alexis Ramos was amazing! I had a great experience at the dealer. Definitely recommend going to see him.

Alejandro Chacin made my purchase seamless. I knew what I came in for and he didn’t pressure me into anything I didn’t want. Thank you again for all your help!

(Translated by Google) Thanks Alexis Ramos, you explained everything exactly how I wanted and I left very happy with my new car (Original) Gracias Alexis Ramos, me explicaste todo como yo queria y sali muy contento con mi auto nuevo

(Translated by Google) Excellent service and attention. I'm happy I bought my car here at this dealership. (Original) Excelente atención,buen servicio.Estoy feliz por haber comprado mi carro aquí en este dealer

I had an amazing experience working with Eduardo! From the very beginning, he was incredibly kind, patient, and genuinely cared about helping me find the best place at the best price. He took the time to answer all of my questions, made the entire leasing process easy and stress-free, and always had my best interests in mind. Thanks to him, I got an amazing deal that I’m so happy with. If you’re looking for someone who is honest, professional, and truly goes above and beyond for their clients, I highly recommend Eduardo. Thank you so much for all ... Read More

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Google - Jul 14, 2026

I had an amazing experience working with Eduardo! From the very beginning, he was incredibly kind, patient, and genuinely cared about helping me find the best place at the best price. He took the time to answer all of my questions, made the entire leasing process easy and stress-free, and always had my best interests in mind. Thanks to him, I got an amazing deal that I’m so happy with. If you’re looking for someone who is honest, professional, and truly goes above and beyond for their clients, I highly recommend Eduardo. Thank you so much for all your help

Thanks Alexis Ramos for all your service! Great experience

Alejandro is a great salesperson, helpful and professional, will definitely recommend him at Ocean Mazda West Kendall!

Edward Younger made the entire car-buying experience smooth and enjoyable from start to finish. He was friendly, professional, and took the time to answer all of my questions without making me feel pressured. He made the process easy to understand and helped me drive home in my new 2026 Mazda3 today. I really appreciated his patience, honesty, and excellent customer service throughout the experience. If you’re looking for someone who genuinely wants to help you find the right vehicle, I highly recommend asking for Edward. Thanks again for making it such a positive experience!

I bought a CPO Mazda CX5 entirely online and it was a good experience. Lenny was my salesperson and she put in the effort to make it as smooth as possible. She didn’t waste my time and pretty quickly was able to get me a price I was comfortable with—which ultimately is what matters most. Good experience overall and I am happy with the car purchase as a whole. Cons: The car came with only one key. It was a little dirty on the inside— seats still felt « used », there was makeup stains on the driver visor mirror. ... Read More

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Google - Jul 12, 2026

I bought a CPO Mazda CX5 entirely online and it was a good experience. Lenny was my salesperson and she put in the effort to make it as smooth as possible. She didn’t waste my time and pretty quickly was able to get me a price I was comfortable with—which ultimately is what matters most. Good experience overall and I am happy with the car purchase as a whole. Cons: The car came with only one key. It was a little dirty on the inside— seats still felt « used », there was makeup stains on the driver visor mirror. When you pay nearly 30k for a car you’d hope to not have those issues in the car buying experience.

I had a great experience with Manuel Frometa from start to finish. The staff was friendly, knowledgeable, and transparent throughout the entire process. They answered all of my questions, made sure I understood my options, and never made me feel pressured. The transaction was smooth, and I'm very satisfied with both the service and my purchase. I would definitely recommend this dealer to anyone looking for a trustworthy and professional buying experience.

(Translated by Google) It was an honor to work with Alexis Ramos, the numbers were exactly as I wanted! I recommend him 100%. (Original) Fue un honor trabajar con Alexis Ramos, los números fueron como yo quería! Lo recomiendo 100 %

Awesome experience with Eduardo. Very nice and attentive.

(Translated by Google) Thank you for all your help, Alexis Ramos! You provided excellent service. I highly recommend him. (Original) Gracias por toda tu ayuda Alexis Ramos! Me diste un servicio excelente. Lo recomiendo

Alejandro made the car buying experience great. It was upfront, transparent, seamless and efficient. I appreciate Ocean Mazda for employing outstanding individuals such as Alejandro and look forward to continued business with them.

(Translated by Google) Thank you Alexis Ramos, you're the best! I'm very happy for your help. (Original) Gracias Alexis ramos eres el mejor estoy muy contento por tu ayuda

As usual, we had an outstanding experience at Ocean Mazda West Kendall! This dealership is top notch. Whether we bring our cars in for service or are looking to buy a car, everyone here treats our family like super stars. Sebastian Garcia and Eduardo Ibarra made the entire car-buying process easy, professional, and stress-free. Sebastian was knowledgeable, patient, and never made me feel pressured, while Eduardo made tourring the lot in the blazing heat- tolerable. Then Ruby made the financing process smooth and transparent. Their customer service exceeded our expectations, and they truly made us feel valued. I highly recommend ... Read More

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Google - Jul 9, 2026

As usual, we had an outstanding experience at Ocean Mazda West Kendall! This dealership is top notch. Whether we bring our cars in for service or are looking to buy a car, everyone here treats our family like super stars. Sebastian Garcia and Eduardo Ibarra made the entire car-buying process easy, professional, and stress-free. Sebastian was knowledgeable, patient, and never made me feel pressured, while Eduardo made tourring the lot in the blazing heat- tolerable. Then Ruby made the financing process smooth and transparent. Their customer service exceeded our expectations, and they truly made us feel valued. I highly recommend Ocean Mazda West Kendall, especially Sebastian and Eduardo, if you're looking for a great car-buying experience. Thank you both! Jorge and Mitzie Perez

(Translated by Google) Thank you, Alexis Ramos, excellent sales associate. I've never had such a quick and stress-free lease change process. Thanks again! (Original) Gracias Alexis Ramos, asociado de ventas excelente, nunca habia tenido un proceso de cambio de lease tan rapido y sin stress. Nuevamente gracias

Thank you to Alejandro Chacin for making the process of getting a new car easy and fast. Great service!

Lenny and the team at Ocean Mazda West Kendall made buying a car feel like it should always feel—effortless, transparent, and genuinely enjoyable. We drove down from Melbourne specifically for a CPO CX-90 they had listed, and from the moment we walked in, it was clear this wasn't your typical dealership experience. Lenny was warm, knowledgeable, and—here's the rare part—actually fun to work with. No pressure, no games, just a professional who clearly loves what she does. The car? Exquisite. The deal? Unbeatable. But what really set this apart was the entire process. Test drive, ... Read More

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Google - Jul 7, 2026

Lenny and the team at Ocean Mazda West Kendall made buying a car feel like it should always feel—effortless, transparent, and genuinely enjoyable. We drove down from Melbourne specifically for a CPO CX-90 they had listed, and from the moment we walked in, it was clear this wasn't your typical dealership experience. Lenny was warm, knowledgeable, and—here's the rare part—actually fun to work with. No pressure, no games, just a professional who clearly loves what she does. The car? Exquisite. The deal? Unbeatable. But what really set this apart was the entire process. Test drive, financing, paperwork, even switching our insurance on the spot—everything flowed seamlessly. We walked out with a better rate than we expected, better insurance than we had, and a car that still makes us smile every time we see it in the driveway. You can tell when a team genuinely enjoys working together. Everyone was smiling, everyone was helpful, and that energy made a 360-mile round trip feel absolutely worth it. If you're in South Florida—or even if you're not—make the drive. Lenny and her team are the real deal.

(Translated by Google) Thanks to Alexis Ramos for the help you gave me; I recommend him. (Original) Gracias a Alexis Ramos por la ayuda que me diste' lo recomiendo

Eduardo ivarra was awesome. He helped my husband Eduardo Perez with the car.

⭐⭐⭐⭐⭐ I had an amazing experience at Ocean Mazda! From start to finish, the entire team made buying my car a smooth, stress-free, and enjoyable experience. A huge thank you to Alejandro, who truly went above and beyond to help me with my purchase. He listened to my needs, treated me with respect, and honored the price I had been pre-qualified for. He was honest, patient, and genuinely cared about making sure I left happy with my new vehicle. I also want to thank Christian for helping me get an incredible insurance rate. He took the time to find me a ... Read More

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Google - Jul 4, 2026

⭐⭐⭐⭐⭐ I had an amazing experience at Ocean Mazda! From start to finish, the entire team made buying my car a smooth, stress-free, and enjoyable experience. A huge thank you to Alejandro, who truly went above and beyond to help me with my purchase. He listened to my needs, treated me with respect, and honored the price I had been pre-qualified for. He was honest, patient, and genuinely cared about making sure I left happy with my new vehicle. I also want to thank Christian for helping me get an incredible insurance rate. He took the time to find me a great deal that fit my budget, and I truly appreciate all of his effort. Lastly, Ahmed was absolutely wonderful. He is one of the sweetest people I’ve met and took the time to carefully explain every piece of paperwork, making sure I understood everything before signing. He made the entire financing process feel comfortable and easy. I couldn’t be happier with my experience at Ocean Mazda. The professionalism, kindness, and customer service from this team exceeded my expectations. I am beyond satisfied with my purchase and highly recommend Ocean Mazda to anyone looking for a new vehicle. Thank you all for making this such a positive experience!

(Translated by Google) Alexis Ramos helped me; excellent service. I recommend him. (Original) ALEXIS RAMOS me atendió, exelente servicio. Lo recomiendo.

(Translated by Google) I want to thank Alejandro Chacin for the excellent service I received during the purchase of my vehicle. From the very first moment, I was treated with great professionalism, patience, and honesty. He answered all my questions and made the entire process easy and hassle-free. It's clear they truly care about customer satisfaction. I'm very happy with my new car and the service I received. I would definitely recommend them to anyone looking to buy a vehicle. Thank you so much for the excellent experience! (Original) Quiero agradecer el excelente servicio de Alejandro Chacin que ... Read More

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Google - Jul 3, 2026

(Translated by Google) I want to thank Alejandro Chacin for the excellent service I received during the purchase of my vehicle. From the very first moment, I was treated with great professionalism, patience, and honesty. He answered all my questions and made the entire process easy and hassle-free. It's clear they truly care about customer satisfaction. I'm very happy with my new car and the service I received. I would definitely recommend them to anyone looking to buy a vehicle. Thank you so much for the excellent experience! (Original) Quiero agradecer el excelente servicio de Alejandro Chacin que recibí durante la compra de mi vehículo. Desde el primer momento me atendieron con mucha profesionalidad, paciencia y honestidad. Respondió todas mis preguntas y hizo que todo el proceso fuera fácil y sin complicaciones. Se nota que realmente les importa que el cliente quede satisfecho. Estoy muy contento con mi nuevo carro y con la atención que recibí. Sin duda los recomendaría a cualquiera que esté buscando comprar un vehículo. ¡Muchas gracias por la excelente experiencia!

Good experience, the sale was satisfactory with Alejandro Chacin, he took care of us.

Excellent experience with Eduardo Ibarra -Melba Quintana

Eddy Younger made my car-buying experience so awesome and stress-free. He was friendly, professional, and efficient throughout the entire process. He took the time to work with me, answered all of my questions, and made sure I felt comfortable with my decision. He had me test-drive the cars I was looking at and laid out all my options very clearly so we could make the best decision for me. If you’re looking to buy a Mazda, I highly recommend asking for Eddy. Thanks again for all your help, and I love my new car!

I had the best dealership experience working with Lisselle Vega at Mazda. From the moment I walked into the dealership, she made the entire process easy, stress-free, and enjoyable. Lisselle was knowledgeable, professional, and genuinely cared about helping me find the right vehicle. Everything moved quickly and smoothly, from the sales process to finance and even insurance. The entire team worked efficiently, and I never felt pressured at any point. Lisselle kept me informed every step of the way and made sure all of my questions were answered. This was by far the best dealership experience I have ever had, ... Read More

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Google - Jul 1, 2026

I had the best dealership experience working with Lisselle Vega at Mazda. From the moment I walked into the dealership, she made the entire process easy, stress-free, and enjoyable. Lisselle was knowledgeable, professional, and genuinely cared about helping me find the right vehicle. Everything moved quickly and smoothly, from the sales process to finance and even insurance. The entire team worked efficiently, and I never felt pressured at any point. Lisselle kept me informed every step of the way and made sure all of my questions were answered. This was by far the best dealership experience I have ever had, and I highly recommend asking for Lisselle Vega if you are looking to purchase or lease a vehicle. Thank you for making the entire process so easy and enjoyable!

I cannot say enough great things about my experience with Lenny. She was so helpful, kind, knowledgable, calm, and professional to myself and my parents when we were at Ocean Mazda. She took the time to answer all of our questions, was not pushy and ensured everything went smoothly and stress-free. We ended up buying my car the same day because we knew we were getting a great deal on a great car. I am so grateful because Lenny did not only answer all of our questions but went above and beyond to kept in touch with me afterward to ... Read More

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DealerRater - Jun 10, 2026

I cannot say enough great things about my experience with Lenny. She was so helpful, kind, knowledgable, calm, and professional to myself and my parents when we were at Ocean Mazda. She took the time to answer all of our questions, was not pushy and ensured everything went smoothly and stress-free. We ended up buying my car the same day because we knew we were getting a great deal on a great car. I am so grateful because Lenny did not only answer all of our questions but went above and beyond to kept in touch with me afterward to continue answering questions- like about servicing and warranty. She was quick to respond even on the days she wasn't at the dealership- proof she really cares about her customers. If you're at Ocean Mazda wanting to buy a car ask for Lenny and you'll have a great experience and the car of your dreams.

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If you’re looking for a straightforward, no games experience, I highly recommend Lisselle Vega. I came in prepared with my Excel sheet and pricing comps, told her exactly what model and price I wanted, and she met all my criteria within 30 minutes. The whole process was efficient and transparent exactly what I was looking for. 10/10 experience.

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Nice place to do business. Clean and relaxed setting. The staff was welcoming, professional and transparent with my needs in finding the right vehicle

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From the moment I reached out, Lenny Medina was incredibly knowledgeable, patient, and genuinely enthusiastic about helping me find the perfect vehicle. She took the time to answer all my questions, walked me through every feature of the CX-70, and made the leasing process smooth, transparent, and stress-free. Her professionalism, friendly demeanor, and attention to detail truly stood out. She went above and beyond to ensure I got a great deal on exactly the configuration I wanted. Lenny is a credit to your team and the reason I’ll be recommending Ocean Mazda West Kendall to everyone I know. Mazda ... Read More

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DealerRater - Feb 6, 2026

From the moment I reached out, Lenny Medina was incredibly knowledgeable, patient, and genuinely enthusiastic about helping me find the perfect vehicle. She took the time to answer all my questions, walked me through every feature of the CX-70, and made the leasing process smooth, transparent, and stress-free. Her professionalism, friendly demeanor, and attention to detail truly stood out. She went above and beyond to ensure I got a great deal on exactly the configuration I wanted. Lenny is a credit to your team and the reason I’ll be recommending Ocean Mazda West Kendall to everyone I know. Mazda has a customer for life in me, and Lenny deserves the highest praise possible—10/10!

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Lenny was fabulous! She was very professional and knowledgeable about Mazda products. She was also very polite! The whole process at Ocean Mazda was seamless. We are enjoying our purchase:)

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I had an amazing experience with Malena. She was honest, responsive and I walked out incredibly happy with the entire experience at Ocean Mazda.

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Excellent customer service. Explains everything about the process and how long is going to take, also they send you a video with the details of the process.

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We own two Mazdas and have always taken them to either Ocean for service. Never feels predatory and have never been charged for unnecessary fixes. Mark and Brian are amazing in the service area! This review is in specific to thank the service from Lenny. She made our third Mazda purchase extremely easy and it did not feel like we were being rushed. She was clear with the terms and helped us understand the differences between the vehicles we were considering. This cemented our “Mazda family” status and hopefully she will be here when (not if) we get our next ... Read More

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DealerRater - Nov 16, 2025

We own two Mazdas and have always taken them to either Ocean for service. Never feels predatory and have never been charged for unnecessary fixes. Mark and Brian are amazing in the service area! This review is in specific to thank the service from Lenny. She made our third Mazda purchase extremely easy and it did not feel like we were being rushed. She was clear with the terms and helped us understand the differences between the vehicles we were considering. This cemented our “Mazda family” status and hopefully she will be here when (not if) we get our next Mazda.

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Dealership is great! Third vehicle we have purchase/leased through them. Would recommend to anyone looking for a smooth deal!

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I recently purchased my first vehicle — a Honda Civic Si — from Lenny, and I can’t say enough amazing things about the experience! From the very moment I saw the car, I fell in love, and Lenny made the entire process absolutely seamless. She went above and beyond to provide every detail I needed, answered all my questions with patience and honesty, and made me feel completely confident in my purchase. What really stood out was how genuine and supportive she was — never any pressure, just pure professionalism and kindness. Lenny truly cares about her customers and makes what can ... Read More

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DealerRater - Nov 6, 2025

I recently purchased my first vehicle — a Honda Civic Si — from Lenny, and I can’t say enough amazing things about the experience! From the very moment I saw the car, I fell in love, and Lenny made the entire process absolutely seamless. She went above and beyond to provide every detail I needed, answered all my questions with patience and honesty, and made me feel completely confident in my purchase. What really stood out was how genuine and supportive she was — never any pressure, just pure professionalism and kindness. Lenny truly cares about her customers and makes what can be a stressful process feel exciting and effortless. I couldn’t have asked for a better experience. ⭐️⭐️⭐️⭐️⭐️ 10/10 — I would 100% buy another vehicle from Lenny and recommend her to anyone looking for a smooth, enjoyable, and trustworthy car-buying experience!

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Lenny was incredibly helpful in assisting me with my new lease. This is my first Mazda, and she went above and beyond to ensure I understood every detail. Her professionalism and friendly attitude made the experience seamless and enjoyable.

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I’m a member of the U.S. military, and I take pride in honesty, accountability, and standing behind my word. I initially had some issues with the truck I purchased here, which left me frustrated and disappointed. Once dealership management became aware of the situation, they reached out immediately and took full ownership of the problem. They worked with me to make things right and showed genuine professionalism throughout the process. Mistakes can happen, but how a business responds says everything. In the end, Ocean City Mazda demonstrated integrity and a real commitment to their customers. I appreciate the ... Read More

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DealerRater - Sep 29, 2025

I’m a member of the U.S. military, and I take pride in honesty, accountability, and standing behind my word. I initially had some issues with the truck I purchased here, which left me frustrated and disappointed. Once dealership management became aware of the situation, they reached out immediately and took full ownership of the problem. They worked with me to make things right and showed genuine professionalism throughout the process. Mistakes can happen, but how a business responds says everything. In the end, Ocean City Mazda demonstrated integrity and a real commitment to their customers. I appreciate the way they handled the situation and would now feel confident recommending them to others.

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The technician was excellent and professional. The dealership was clean, honest, and provided straightforward, quality service.

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Excelente vendedor y un servicio excepcional, se los recomiendo para la compra de sus autos. No duden en pasar por la Mazda y ser atendido por Eduardo.

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He Is the best seller I ever met. Directly and so kind. He was very patient with me

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Eduardo was very knowledgeable in the sales process and took care of me with kindness and care. He then continue to contact me to find Out about the car and its overall performance. Glad I found him as my salesperson.

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This young man is a gem 💎 We're very pleased with his sales management. Thank you Eduardo! My family and I are grateful, we will definitely return to Ocean Mazda. 👍

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Eduardo Alvarez, Transmite confianza y seguridad, como cliente, me sentí respaldado al hacer el trato.

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Excelente vendedor. Explica y comunica de manera educativa sin exigir ni presionar. Logra que el vendedor se interese por el producto.

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Such an awful experience dealing with this dealer. Nearly a month ago put a refundable $1000 deposit on a car I decided not to purchase. Non stop "will get it paid can let you know," but no actual refund. Can't get anyone in management to call me back. So thankful I did not buy from this joke of a company. Guess I have to dispute with credit card company.

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Lenny was helpful, attentive, and dedicated to a a smooth and memorable customer experience. She thoughtfully sought out the best deal for my purchase and went out of her way to ensure not only that I got the best rates, but that my stay through the process was as seamless as possible. Not many salespeople can provide excellency while being comprehensive and not overtly pushy. Another excellent agent providing excellent service to a 4th time Mazda owner.

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Very professional and knowledgeable o would recommend Malena for your car buying experience anytime and everytime

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A good experience with David and Finance Manager Gilbert. I would recommend this dealership to friends and family.

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I am writing to express my sincere appreciation for the excellent service I received from Juan Navarro, a member of your sales team. As a customer who has been part of the Mazda family for over ten years, I have always been impressed with the quality of service, and Juan Navarro has taken that experience to an even higher level. Juan's professionalism, knowledge of Mazda vehicles, and genuine attentiveness made my recent experience truly exceptional. He went above and beyond to understand my needs and ensure I felt confident in my purchase. It is clear that Juan Navarro is ... Read More

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DealerRater - Oct 17, 2024

I am writing to express my sincere appreciation for the excellent service I received from Juan Navarro, a member of your sales team. As a customer who has been part of the Mazda family for over ten years, I have always been impressed with the quality of service, and Juan Navarro has taken that experience to an even higher level. Juan's professionalism, knowledge of Mazda vehicles, and genuine attentiveness made my recent experience truly exceptional. He went above and beyond to understand my needs and ensure I felt confident in my purchase. It is clear that Juan Navarro is dedicated to providing an outstanding customer experience, which is something I greatly value as a long-time Mazda owner. I wanted to take a moment to acknowledge Juan’s excellent work and to let you know that he is a key part of why I continue to trust Mazda for my automotive needs. I would not hesitate to recommend him to anyone looking for a positive and seamless buying experience. Thank you for fostering a team that upholds the high standards that Mazda is known for. I look forward to continuing my relationship with Ocean Mazda in the years to come.

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