Customer Testimonials

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Google Mar 1, 2024

(Translated by Google) Incredible, I bought a car with 19,367 miles 8 months ago, today I did the first oil and filter change at 24,000 miles, they did not change the rotation of the tires and the report said yes, and the saddest thing was when I bought the vehicle they gave me a certificate from themselves and they told me that the tires are new and all the services I don't care about buying the tires but rather the lack of sincerity and they are not sincere but I won't come back calmly bay (Original) Increíble compre un carro ...

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DealerRater Feb 29, 2024

He was very knowledgeable and help me get a car very fast . I'm happy and grateful for the service he provide mes

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DealerRater Feb 29, 2024

Ocean Mazda West Kendall is a great dealership. They have professional and courteous sales people, managers as well as the finance personnel. JP/Juan was my salesperson. He was very knowledgeable and guided me along the deal!! I am very happy with my Mazda!! Gracias JP and Ocean Mazda West Kendall. Sincerely, Patricia Acosta

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DealerRater Feb 27, 2024

Le voy a decir guau qué variedad que excelente servicio me siento dueño de un Mercedes que increíble realmente es el mejor servicio del mundo el video en 4K, realmente a todos los vendedores especialmente a uno que se llama Juan Pablo , pero le dicen JP, realmente creo que es uno de los mejores vendedores que tiene Mazda deberían de aumentarle el salario, realmente él me ayudó a comprar mi carro y me siento muy satisfecho con mi compra, y hasta me regalaron un Car Wash de cortesía realmente me siento muy apreciado por la compañí...

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Google Feb 22, 2024

(Translated by Google) Very pleased, very good attention and great service (Original) Muy complacido muy buena atención y gran servicio

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Google Feb 19, 2024

I can’t say enough about the service I received when leasing my new car. Working with Cyndi was flawless. She was so professional, so helpful. And Fernie is the absolute best. I highly recommend this dealership for their professionalism, their efficiency and their excellent customer service. I will continue leasing my future cars there. 5 STARS!!!

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Google Feb 18, 2024

Took my car in for service and had a great experience. The service advisor (Leillani) was very helpful and attentive to my concerns. out of all the service advisors i have dealt with in my life, she is by far the best. She kept me well informed through my cars service. Never once I thought hmm I wonder what the status of my car is. The technicians also care about the cars they are working on and are honest. 10/10

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Google Feb 7, 2024

(Translated by Google) I bought my Mazda 3 hatchback turbo 2023 in July 2023 with Alejandro Chacin. Despite me being a very inquisitive customer with a great attention to detail, Alejandro was always patient and was able to put my needs first and help me get this awesome car. If I buy another Mazda, or a family or friend wants a car I would suggest them a Mazda and to speak to Alejandro. I went to Ocean Mazda of West Kendall because I specifically wanted a red Mazda 3 hatchback turbo and they had one. I went to several dealerships between Miami and Chicago ...

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Google Jan 17, 2024

Great services from Mr. Luna( sales), Mr. Rivery (finance) and Mr. Arrufat (Service) they really made the difference between Ocean Mazda West Kendall and other dealers!!. Thank you guys!!

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DealerRater Jan 16, 2024

Very good service and he has what almost no one has, it's call Patience. He knows how to listen customer needs no only in selling a vehicle but also listening what we really wanted. We bought 1 new 2024 CX 5 and 2 days after we bought 1 new 2024 CX 30 for my daughter and both vehicles we bought them from him. Great job Mr. Luna, you made the difference between Ocean Mazda West kendall and Ocean Mazda in Doral.

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Google Jan 12, 2024

This is the best location, and amazing customer service! Purchased my vehicle in September 2023 and I couldn’t be more blessed. Alejandro Chacin is an amazing sales rep, who continued to take care of my car and I even after I purchased it!! He’s always readily available for questions, attentive, patient and respectful! Prior to purchasing my vehicle I visited a competitive dealer (south motors Honda)where I walked out of their sales lot crying because their sales person did not let me test drive any cars after they took one look at me and said “For what? You’...

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Google Jan 11, 2024

I took my Mazda in for an Oil change and my service advisor was excellent, video by mechanic was also excellent and the place was excellent, very happy with my service vist

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Google Jan 8, 2024

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Google Dec 20, 2023

Rolando, Cindy, and Sébastien did an amazing job We received a great price and even took their financing over OUR very own Credit Union. We spent about an hour and a half at the dealer taking Mazda's financing and having the means to protect my 2024 Platinum Mazda CX -5 Select for the life of the loan with an added warranty & lower payments. Thank you for the exceptional service.

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Google Dec 6, 2023

This dealership is modern and clean & everyone looks happy to work there. We are completely satisfied with the service provided by Ricky Moltalvan. The mechanic was very thorough with the inspection of the car and they made recommendations without pushing for me to complete them. Most of all, I was worried that my car was going to stay overnight but they completed all the services during the timeframe that was promised. I didn't purchase my car here but I surely will be upgrading next year at this specific location.

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Google Dec 1, 2023

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Google Nov 14, 2023

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Google Nov 10, 2023

I had such a pleasant experience at Ocean Mazda. From the first phone call Mateo took amazing care of me. He was informative, and happy to answer any questions i had. He made the buying process very easy. He’s your guy if you are looking for a new car. 5 star service Mateo!

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Google Nov 10, 2023

(Translated by Google) If you want to feel luxury and excellence in service, go to this dealer. I was served several times at this place by Ricky. You feel like family. But everyone is very attentive and friendly. Thank you 👏 (Original) Si quieres sentir el lujo y la excelencia en el servicio,ve a este dealer. Fui atendida varias veces en este lugar por Ricky. Se siente uno como en familia. Pero todos todos sain muy atentos y amables. Gracias 👏

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Google Nov 9, 2023

Ocean Mazda offers the absolute best dealership experience you can ever imagine, hands down! It's a place where you'll find the most professional, friendly, and efficient service, making your visit smooth and enjoyable. What's even more remarkable is that they treat every customer like a VIP, regardless of their credit score, going above and beyond to ensure you feel valued and appreciated. From purchasing my car, to oil changes, services I’ve needed done, they have always exceeded my expectations. It's no wonder they're expanding and will continue to do so✨🚗⭐️

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Google Nov 7, 2023

First off let me begin with the convenience of driving to Ocean Mazda West Kendall and easily finding a parking spot. Once I walked in their showroom, we were greeted by the host and a representative David; he kindly and professionally introduced himself to me and my family. Then the sales manager Sevastian, fully explained the whole car buying process and commenced the best car buying experience I have ever had. No words can describe the experience I had at Ocean Mazda West Kendall; they went above and beyond for me. Starting from the hosts, meeting David, meeting Sevastian, their ...

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Google Oct 24, 2023

(Translated by Google) The attention of the employees is excellent... Today I bought an accessory and I was attended to by Mr. Harold and Mr. José who were simply spectacular. (Original) La atención de los empleados es excelente... Hoy compré un accesorio y fuí atendida por los señores Harold y José quienes fueron sencillamente espectaculares.

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Google Oct 18, 2023

(Translated by Google) Grateful to Alejandro We couldn't have had a better seller You're the best (Original) Agradecida con Alejandro No pudimos tener mejor vendedor Eres lo maximo

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Google Oct 18, 2023

I had a wonderful time at Ocean Mazda West Kendall with Jorge, Adrian and Narmys. From the beginning, Jorge was very attentive, sincere and authentic. I knew what I was looking for and he guided me through the whole process of purchasing my first car. With the one thing that I was unsure of, which was paint on the stirring wheel, Jorge immediately took it to the car detailing area to see if they would be able to clean it off. Fortunately, they did and the stirring wheel was flawless. The detailing crew worked on the car and it was ...

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Google Oct 16, 2023

We had an excellent experience yesterday at Ocean Mazda with Jessica...she is very professional and very patient with a fun sense of humor, which made our purchase more pleasant. Afterwards we met Adrian the financier, a very nice and professional person who helped us to make the best decision. Thanks to both of you, you make an excellent team. We are happy for our purchase and for being new Mazda customers.

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Google Oct 15, 2023

"We recently had a fantastic experience at Mazda West Kendall, thanks to Jessica, who assisted my husband and me throughout our visit. From the moment we walked in, Jessica's professionalism and knowledge were evident. She patiently guided us through the available options, ensuring that we made the right choice. Jessica not only had a deep understanding of Mazda's vehicles but also the available options, making the whole process smooth and stress-free. The dealership was well-organized and clean, and the entire team was friendly and helpful. Thanks to Jessica and Mazda West Kendall, we had a fantastic experience. ...

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Google Oct 12, 2023

It was a flawless purchase. I got there around 7:30 pm and drove off with my new car at 9 pm. Jessica, Ahmed and everyone else that I interacted with were very friendly, helpful and efficient. I've had a great experience.

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Google Oct 5, 2023

The best dealership in all of Miami, I have had experiences in other dealerships, and believe me, this has been the best. Juan Navarro the best salesman of all. He helped me so much to be able to do the business that I was very grateful to him and to the managers and financier who helped me. I left the dealership with the car of my dreams. I recommend this dealership 100% and Juan Navarro (JP) as the best of all. Thank you Ocean Mazda of West Kendall.

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Google Sep 25, 2023

Excellent attention and customer service! Thanks to Cynthia, Rolando, Ahmed and Vanessa for making the entire process so seamless, efficient, and helping me find exactly what I was looking for. Thanks to all of you, I was able surprise my wife with her new baby! The entire team was extremely helpful from the very first moment we connected, and made sure to follow up with a special delivery by Vanessa! I look forward to sending many more customers your way 🙂 Have a great day, FH

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Google Sep 24, 2023

(Translated by Google) I really believe that going to a dealership generates stress for everyone, but I had a pleasant experience on this occasion, I found a very professional, kind and patient saleswoman, Jessica Hernández, like all the staff who assisted me, there is a great atmosphere of peace and wanting to satisfy customers, I recommend them 100%. I am very happy and satisfied for having chosen them. (Original) Realmente creo que para todos ir a un concesionario genera stress , pero tuve una agradable experiencia en esta oportunidad, encontré una vendedora muy profesional, amable y paciente , Jessica Hernández, al ...

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Google Sep 24, 2023

Excellent service

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Google Sep 19, 2023

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Google Sep 17, 2023

Our Ocean Mazda West Kendall leasing experience was excellent. The new facilities are modern and very well located. A great addition to West Kendall. The staff was welcoming and extremely friendly. Jessica Hernandez, our sales person, was very kind, knowledgeable and helped us very effectively throughout the process.

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Google Sep 12, 2023

(Translated by Google) A year and a half ago my wife and I met this person (Jessica Hernandez) at Braman Hyundai, we were going for a Hyundai Tucson and we left with a Santa Fe paying the same with an excellent negotiation! Over time we wanted to change the car and we contacted her, as a result she was no longer with this company, she was at Ocean Mazda West Kendall, I was on the verge of not going to Delear because it was not what I was looking for at the moment And it turns out that he told ...

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Google Sep 12, 2023

Very impressed with the service here! I took my MX-5 in for scheduled service and the person who was assigned to my car was very friendly and helpful. I booked online and as soon as I rolled up he knew who I was and what I needed. It was going to be awhile so they offered to order a Lyft to take me home (free of charge) and bring me back once it was ready! While I was waiting I got updates on my car via text and a video showing how my car was doing. Services that were needed ...

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Google Sep 5, 2023

We bought two cars from Jessica Hermandez, at the sales department. Her treatment was very nice, she was very considerate with us, and she tried to keep us as customers at all times, making the deals, and always explaining the numbers with patience and a smile. Very professional, showing knowledge about the cars.

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Google Sep 1, 2023

(Translated by Google) Very good experience at Ocean Mazda West Kendall, a place where they make you feel at home. I have been very satisfied with the attention and professionalism of the saleswoman Jessica, she is magnificent, very close and is aware of every detail of the client, she treats you with great familiarity, she is very explicit and clear, she does not leave you with any doubts, she makes an effort in which the client achieves the best of what he has in mind, I recommend it with all confidence, I am sure that they will be more than ...

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Google Aug 29, 2023

Amazing service by Jorge Coll; he made our buying experience smooth and easy.

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Google Aug 26, 2023

Jessica Hernández is an exceptional salesperson. I highly recommend that you have her assist you in finding a car. What a pleasure it was to have her help me in finding my dream car.

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Google Aug 22, 2023

(Translated by Google) Jessica Hernandez...the typical salesperson who makes you feel comfortable, relaxed, a salesperson with a lot of charisma and kindness👏 (Original) Jessica hernandez..el típico de vendedor que te hace sentir cómodo relajado una vendedora com mucho carisma y amabilidad👏

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Google Aug 21, 2023

Yessica Hernandez the best salesperson of all time! super good 100% recommended. she is the best super attentive always to help you

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Google Aug 20, 2023

I would like to acknowledge the excellent customer service received by your sales person Chris Luna. He was very patient, knowledgeable and at the end helped us get the car we wanted. We are definitely coming back at the end of our lease and look for Mr Luna.

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Google Aug 16, 2023

I signed a lease on August 5th and it was the smoother experience in a car dealership. Thanks to Alejandro the sales person for listening and getting me exactly the car I was looking for, thanks to Gilbert Mendoza for his willingness to help and for his guidance, Narmys Rodriguez was very patient and went above and beyond to get me a great deal for the car insurance and specially thanks to Miguel Mejia for welcoming me to the Mazda family. Amazing customer service!

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Google Aug 10, 2023

(Translated by Google) The best experience, fast and super professional process! Jessica was the best salesperson, she explained everything completely to me and I was super satisfied! I finished with the car and the business I had in mind! (Original) La mejor experiencia, proceso rápido y súper profesional! Jessica fue la mejor vendedora, me explico completamente todo y quedé súper satisfecho! Termine con el carro y el negocio que tenía en mente!

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Google Aug 8, 2023

My wife and I recently had a great experience at Ocean Mazda West Kendall, and we couldn’t be happier with our purchase! We had the pleasure of working with two exceptional individuals, salesperson Jessica Hernandez and Finance Manager Adrian Berber, who made the entire process smooth and enjoyable. This is our third Mazda purchase, and the new dealership is exceptional. Jessica Hernandez was knowledgeable, patient, had a great sense of humor and was attentive to our needs. Her friendly and professional demeanor made the car-buying experience truly pleasant. Once we settled on our preferred model, a CX-90 PHEV Premium ...

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Google Aug 1, 2023

Just went to Ocean Mazda West Kendall and had a phenomenal experience. The staff was welcoming and extremely friendly. They were conscientious and understanding towards our needs and wants. They gave us the best deal possible. We are extremely happy with our new car and the customer service. They definitely roll out the red carpet for all their customers. Alejandro (sales person) was extremely kind and knowledgeable. Definitely ask for him if you go there.

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Google Aug 1, 2023

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Google Aug 1, 2023

My experience with Ocean Mazda at West Kendall was absolutely amazing! I was treated with courtesy, patience and much consideration. My complements to the staff. I highly recommend this store. The car is incredibly comfortable and very functional. Buying or leasing at Ocean Mazda West Kendall it’s definitely a win-win deal.

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Google Aug 1, 2023

The customer service is like none other and the turn around time was what I appreciated most.

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Facebook Jul 31, 2023

I am very satisfied with Jessica Hernandez sales person .She is the best ,very professional and helpful.I recommend her 100%.Thanks for everything.

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Google Jul 30, 2023

(Translated by Google) Jessica Hernandez is the best, I recommend her 200%, she treated us with the best attitude, she is kind, super fun and very professional!! (Original) Jessica Hernandez es la mejor la recomiendo 200% , nos atendió con la mejor actitud, es amable, súper divertida y muy profesional !!

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Google Jul 30, 2023

(Translated by Google) Jessica Hernandez is the best salesperson we have ever met, we did not stop laughing throughout the entire process with her, she understood us thoroughly and gave me the business I wanted. Honestly, we will continue with her for life, thank you very much Jessica, we are happy with our new car 🙏 (Original) Jessica Hernandez es la mejor vendedora que hemos conocido no paramos de reírnos en todo el proceso con ella ,nos entendió a fondo y me dio el negocio que yo quería .Honestamente seguiremos con ella para toda la vida muchas gracias Jessica ...

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Google Jul 30, 2023

(Translated by Google) Thanks to the entire Ocean Mazda West Kendall team, especially Henry and Jorge Koll, may they never change, keep it up...... (Original) Gracias a todo el equipo de Ocean Mazda West Kendall, especialmente Henry y Jorge Koll, que nunca cambien, sigan asi......

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Google Jul 28, 2023

The best dealer of Kendall , thanks Jessica was so helpful in finding the car of my dreams and helping me with everything

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Google Jul 28, 2023

The best dealer!!! Jessica was so helpful in finding the car of my dreams and it being my first car. I was about to sign the papers for a nissan sentra and she convinced me so much that I would like the mazda that I left the nissan and we to the mazda. She has such a great personality and is very professional. Would definitely purchase another car with her. Also, thanks to Henry the financier who tried his best to get me to my budget price. Overall would recommend and left super happy with my new mazda.

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Google Jul 28, 2023

Love my experience at Ocean Mazda with Jessica Hernandez (sales person) literally she is the best, very professional. She drives us through every step and made our experience much better. A huge thank you to Henrry Placeres (financier) you made my life easier. Thank you both of you for a great experience 🙌🏻 My daughter is leaving happy with her first car

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Google Jul 28, 2023

Good experience with Jessica Hernández , she is the best

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Google Jul 28, 2023

Great site and Jessica the best she helps and answers all the questions 100% recommended 👍

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Google Jul 26, 2023

(Translated by Google) Excellent service and treatment from Jessica Hernández, I strongly recommend her, she was very professional, attentive and knew how to explain everything to me in detail, I would definitely return for her and her super familiar treatment, I am very happy for her service (Original) Excelente servicio y trato de Jessica Hernández, la recomiendo fuertemente, ella fue muy profesional,atenta y supo explicarme todo detalladamente ,sin duda regresaría por ella y su trato súper familiar, estoy muy feliz por su servicio

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Google Jul 26, 2023

(Translated by Google) Super happy with my Lexus thanks to Jessica Hernandez, excellent treatment, customer service and always super professional. This is my 2nd car with her and I will continue buying because she is the only one who speaks to the customer with truth and honesty and above all knows the product and has extensive experience in the industry. Thank you so much my girl for my Lexus I love you (Original) Super feliz con mi lexus gracias a Jessica hernandez excelente trato ,servicio al cliente y super profesional siempre .Este es mi 2 carro con ella y seguiré comprando ...

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Google Jul 26, 2023

(Translated by Google) Jessica Hernandez Thank you for your excellent service, as always looking for the best options for clients 🙏🏻🥳 (Original) Jessica Hernandez Graciaaaas por tu excelente servicio, cómo siempre buscando las mejores opciones a los clientes 🙏🏻🥳

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Google Jul 24, 2023

(Translated by Google) Many thanks to Jessica Hernandez and Henry the financier for the services they provided me, very grateful for their service, very patient and accommodating, I left very happy and pleased after so much tension, I really urge you to visit this place and ask for them. very special and professional in this service. (Original) Muchas Gracias a Jessica Hernandez y Henry el financista por los servicios que me prestaron muy agradecida por el servicio de ellos muy pacientes y complacientes me fui muy feliz y complacida después de tanta tensión, de verdad exhorto a que ...

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Google Jul 16, 2023

Just bought a Mazda 3 from here. Smooth transaction all the way through. Juan N, Adrian, and everyone else we had the pleasure of interacting with were courteous, attentive, and fair. You can’t go wrong here at all. Thank you!

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DealerRater Jul 10, 2023

Luis and Ahmed made our visit and purchase experience great! Buying a car can be stressful, but Luis was a professional and made the process painless. We really appreciate the overall experience at Ocean Mazda West Kendall, from the overall cleanliness and appearance of the showroom to everyone who helped in our buying process. Thanks!

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Google Jun 29, 2023

Great service... Oh... Beautiful New cars too... It is a brand new dealer .. do not miss it.. by the way I came to service my car . Great service too...

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Google Jun 17, 2023

Excellent car service and customer support, I'll strongly recommend them for all your Mazda needs, special commendations for Jeremy 👍

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Google Jun 2, 2023

Phenomenal experience with the West Kendall Ocean Mazda team. Smooth and seamless transaction, with the help of Randy, Adrian and Carlos. This team treated us as partners, and not as customers. They have a long term approach to their sales strategy and truly understand the value of long term vision. We not only bought one car, but two cars with them as they make car buying fun again!

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Google May 27, 2023

I recently visited Ocean Mazda West Kendall for vehicle service and was absolutely blown away by the outstanding customer service and the impeccable condition of their facilities. From the moment I stepped through the doors, I was greeted with professionalism and warmth, setting the tone for a truly exceptional experience. The service advisor, Frank, deserves special recognition for his knowledge, friendliness, and dedication to customer satisfaction. He took the time to listen to my concerns, provided clear explanations of the necessary repairs, and kept me informed throughout the process. Frank's commitment to going above and beyond left me feeling ...

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Google May 23, 2023

(Translated by Google) Perfect customer service, 100% recommended. (Original) Perfecta atención al cliente, 100% recomendado.

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Google May 17, 2023

(Translated by Google) Hello, my name Yadelmis Ramirez, yesterday I was buying a car at your dealership and it was something that impacted me, something wonderful, I was assisted by a salesman named Alejandro Chacin, I think that with salespeople like that they gain many customers, someone with excellent treatment, someone who knows how to get to the costomer, who gives you details and leaves you evidence that everything will be as he explained, I was impressed with this boy, the financier also did his wonderful part, he urged them to continue like this, new ones opened, a wonder, everything ...

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Google May 5, 2023

Best Dealer in West Kendall

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Google Apr 30, 2023


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