Customer Testimonials
My experience at this dealership was amazing. My salesman JP was tremendous. He helped me find a car that was perfect for my budget and we got the deal done in 1 full day. The dealership is massive and everyone was very nice. Definitely would recommend if you are looking for a car.
JP was great to work with!
Just bought my second car from Lenny at Ocean Mazda Kendall. Lenny provided great service- always responsive to any request- highly recommend for anyone looking for a new or used car - great cars, great experience and reasonable prices
My husband and I were so happy and pleased with the whole team specially with David and Cyndi! They went above and beyond to help us and get us an amazing deal!!
I can’t comment on the car buying experience here, but I’ve had a great experience getting parts and service for my Mazda here. The process of scheduling service online and dropping the car off for regular service is smooth and seamless. Regular service (at least oil changes) incorporates a full, recorded vehicle inspection that assesses the condition of the vehicle’s wear components (e.g. tires, brakes, air filters, battery, fluids) and a report for personal documentation. The inspection also reveals additional recommended services that you can choose to have done for you or not. As for parts, ...
Good people here Jesse was my sales representative that helped me and made my deal happen ask for Jesse. Ahmed in finance was on point very knowledgeable we worked together and met my monthly payments a few dollars below what I had calculated. Mr Cartaya service manager this dept. Specializes in Mazda of course Mazda dealership but they will service and work on all makes I saw a Lexus being serviced, Honda, Dodge, great waiting room good coffee spoke with the other customers waiting for there service maintenance, oil change, etc service prices are very good / competitive/ reasonable and your ...
Had a very positive experience at Ocean West Kendall, best car buying experience to date. JP was awesome. Very helpful,made the experience great.
(Translated by Google) Thank you very much Steven Nuñez for your help, when I arrived I had a thousand doubts and thanks to you and your professionalism I now feel more ready to buy my first car, I hope to do so soon. (Original) Muchas gracias Steven Nuñez por su ayuda, cuando llegue tenia mil dudas y gracias a usted y su profesionalidad ya me siento más listo para comprar mi primer auto, espero hacerlo pronto.
I’ve been bringing my two 2022 Mazda CX-9s to Ocean Mazda of West Kendall for several years, and I cannot say enough about the exceptional service I’ve received from Franklin Arrufat. Franklin has consistently gone above and beyond to ensure my experience is seamless, stress-free, and truly outstanding. Having dealt with many dealerships over the years, I can confidently say that Franklin is in a league of his own. His attention to detail, professionalism, and genuine care for his customers set him apart from any service advisor I’ve ever worked with. Ocean Mazda is fortunate to have ...
I recently visited the store to purchase carpets for my CX90, and I had an outstanding experience! Luis, the manager of the parts department, was incredibly informative and helped me choose the perfect mats for my vehicle. Not only did he assist with the selection, but he also took the time to go outside and install the mats for me, which was such a thoughtful touch. Luis didn't stop there; he also shared some fantastic tips on how to keep my new auto in tip-top shape. His knowledge and customer service made the entire process smooth and enjoyable. I ...
Excellent experience! From dealing with sales to finance to delivery of my car, everyone was so nice, honest and professional. Highly recommend!!! JP was amazing 🤩
On 12/04/2024 I leased a CX30 Mazda from Ocean Mazda West Kendall and the experience was incredible. Juan Navarro(JP) was very professional and a great salesman. He was very knowledgeable not only with the vehicle that I leased but also with the lease process . The next day he called me to follow up my opinion about the vehicle Thank you JP for your help and professionalism Olga M García
(Translated by Google) I want to thank Lenny, the saleswoman, very kind with her treatment, her attention, her way of helping, her efficiency and wisdom...without a doubt a great experience in this recommended dealer. Lenny here you have the 5 stars deserved 💪🏽 (Original) Quiero agradecer a Lenny la vendedora muy amable con su trato su atención su manera de ayudar,su eficiencia y sabiduría…sin duda una experiencia super en este dealer recomendado.lenny aqui tienes las 5 estrellas merecidas 💪🏽
Purchased my new CX-90 last weekend! Juan (JP) was great! Good experience overall and loving my new car so far 🙂
Juan Navarro was fantastic. Had me in the car I wanted at the price I wanted.
Great shop. Great People!!
It’s been almost a month since I purchased my first car! Lenny really went out of her way to walk me through each step of this process. Grateful for the whole team but especially to Lenny who even came on her day off and stayed till almost 10pm to make sure I was set. It’s been awesome being able to drive around in my new Mazda3.
(Translated by Google) A nice place. Elegant and well-designed spaces. Very nice and professional staff. I suggest preferences about the seller Alejandro Chacin. A super attentive and professional boy. Always with a friendly smile and generally charming. I recommend 100% your assistance. Thanks for everything. I am always happy to buy at this dealership. (Original) Un lugar agradable. Espacios elegantes y bien diseñados. Personal muy agradable y profesional. Sugiero preferencias sobre el vendedor Alejandro chacin. Un chico super atento y profesional. Siempre con una sonrisa amable y en general encantador. Recomiendo 100% su asistencia. Gracias por todo. Estoy feliz de comprar ...
We had an amazing experience at Ocean Mazda and walked out very happy with our Certified Preowned CX -30 ! From our Salesman ( JP ) to Finance guy ( Gilbert ) they were very informative and professional. I would definitely recommend anyone looking for a vehicle to try out Ocean Mazda !!
(Translated by Google) The staff was very professional, highlighting EDUARDO, who was the salesperson who gave me very good service, 10 out of 10. (Original) El personal muy profecional,destacando a EDUARDO,que fue el vendedor que me atendió muy buen servicio para el 10 sobre 10
Super Nice Team. If you like to have a Super Nice Experience to buy a car... contact Cyndi Dominguez BDC Director, her team will be help you to get no only a car ... it is a very good experience.
Recently we bought a used CX30 from this Dealer and it was an amazing experience to deal and negotiate with them and specially with Mr. Alejandro Chacin (Seller). He paid attention to all our concerns and requests and was able to negotiate from start till the end of the business.
Very professional and knowledgeable o would recommend Malena for your car buying experience anytime and everytime
(Translated by Google) Our experience purchasing our new Mazda CX 30 car at Ocean Mazda West Kendall was great, thanks to the incredible service of Eduardo Alvares who helped us throughout the purchase process with great patience and professionalism from start to finish. Even though it rained a lot that day, and it had to get quite wet, he went at our pace at all times, showing us different cars until he was sure that we would select the car we wanted, and then explaining and helping us with the entire purchasing process, that helped us He made us feel very ...
A good experience with David and Finance Manager Gilbert. I would recommend this dealership to friends and family.
If you are going to Ocean Mazda Juan (JP) Navarro was beyond helpful and accommodating. He tried to make a long process as quick and easy as possible. He got us exactly what we wanted for an excellent price. My mom and I have both used him and will absolutely be going back when it’s time for our next Mazda.
JP Navarro is the best. He’s so considerate about your time and explains everything throughly.
Best experience at a dealership. Make sure you contact alejandro chacin. The Best guy
Without hesitation, I highly recommend Ocean Mazda West Kendall. Each member of the team from the greeter at the door to Juan Navarro our sales associate to Gilbert Mendoza our finance guy everyone was so polite, professional and attentive. Juan and Gilbert were informative without being pushy. All our questions were embraced and their answers were delivered objectively and thoroughly which made this car buying experience pleasant. We really appreciate our sales guy, Juan! He was super patient with us as we explored our options and he helped us find the vehicle that best meet our needs. The dealership showroom ...
I had a good experience and appreciate Juan “Jp” Navarro for his professionalism. I started my search while I was out of the country and then put a pause on it. When I restarted my search, Jp responded to me quickly and provided me with whatever information I asked for. When I arrived, I was met with an inviting smile and personality to go with it. The process went very smooth… even when the negotiation got a little steamy 😅. I recommend Jp and Ocean Mazda West Kendall to anyone searching for a new or used vehicle. The facility is very ...
JP was amazing, knowledgeable and very kind! 10/10 recommend!
Mateo is a great help, he showed us all about the cars we were interested in. Took time and care with our family many times to get us the best deal. We are very satisfied!
I recently purchased 2025 Mazda CX 5 Carbon Edition from Ocean Mazda West Kendall. Lenny Medina was excellent in walking me through the entire buying process and assisting with setting up Bluetooth and other features of the vehicle. Very professional and excellent follow up customer service from her.
Great experience buying my new car at this dealership! The seller was Eduardo Alvarez, very kind, an expert and the customer service was Excellent! Thanks!
I am writing to express my sincere appreciation for the excellent service I received from Juan Navarro, a member of your sales team. As a customer who has been part of the Mazda family for over ten years, I have always been impressed with the quality of service, and Juan Navarro has taken that experience to an even higher level. Juan's professionalism, knowledge of Mazda vehicles, and genuine attentiveness made my recent experience truly exceptional. He went above and beyond to understand my needs and ensure I felt confident in my purchase. It is clear that Juan Navarro is ...
They were so attentive starting from the morning of the appointment. They called before to see if we had any questions, what our car preferences were, and told us who we were gonna meet with. JP helped us and was SO nice with the whole leasing process. He was able to get us an upgrade of the same car we wanted for a better deal. I have never felt so comfortable at any dealership. 10/10!!!
(Translated by Google) Thank you Lenny Medina for your attention and concern so that the entire car financing process is quick and favorable for us, thank you very much for your help and advice to acquire what we need. Excellent in everything, I recommend it 100%100 If you are thinking of purchasing a car, go and ask for Lenny, the best... (Original) Gracias Lenny Medina x tu atención y preocupación porque todo el proceso del financiamiento del carro sea rápido y favorable para nosotros,muchas gracias por tu ayuda y asesoramiento para adquirir lo que necesitamos.. Excelente en ...
Amazing people and place ! Everyone was very polite, helpful and nice. Our sales consultant Lenny Medina was very helpful and professional, and helped us to get the car we wanted. Great service!!! We highly recommend this place !
(Translated by Google) I had an exceptional experience at Ocean Mazda West Kendall, thanks to the incredible service of Eduardo Álvarez. From the first moment, Eduardo stood out for his professionalism and attention to detail. Not only did he patiently guide me through the entire purchasing process, he also made sure I found the vehicle that best fit my needs and budget. His in-depth knowledge of cars and customer focus made the experience smooth and enjoyable. I definitely recommend Eduardo and the team at Ocean Mazda to anyone looking for a top-notch car. (Original) Tuve una experiencia excepcional en Ocean ...
(Translated by Google) **5 stars - Excellent Customer Service** I want to deeply thank Eduardo Alvarez at the Ocean Mazda dealership in West Kendall for his exceptional service. From the moment I walked in, Eduardo stood out for his professionalism, kindness, and attention to detail. Not only did he listen to all my needs, but he also offered me the best options for my situation without putting any pressure on me. His knowledge of vehicles was impressive, and he made sure I felt comfortable and confident with my choice. Eduardo was patient and very transparent throughout the entire process, making the ...
I recently purchased a 2016 Mazda 6 from this dealership and had an incredible experience. Julius is a great salesman and gave me multiple options that fit my budget. Very understanding and professional. Also, the finance manager Ahmed did everything he could to get me a deal I couldn't pass up. Great experience. I will be giving their business cards to anyone that is looking for a new or used car.
Tuve una gran experiencia comprando mi auto con Eduardo Alvarez fue excelente durante todo el proceso de compra. Muy profesional, paciente y siempre dispuesto a ayudar con cualquier pregunta. Si están pensando en comprar un auto, les recomiendo que busquen a Eduardo. Sin duda, hizo que la experiencia fuera mucho más fácil y agradable.
(Translated by Google) I had a great experience buying my car with Eduardo Alvarez, he was excellent throughout the entire purchasing process. Very professional, patient and always willing to help with any questions. If you are thinking of buying a car, I recommend that you look for Eduardo. It certainly made the experience much easier and enjoyable. (Original) Tuve una gran experiencia comprando mi auto con Eduardo Alvarez fue excelente durante todo el proceso de compra. Muy profesional, paciente y siempre dispuesto a ayudar con cualquier pregunta. Si están pensando en comprar un auto, les recomiendo que busquen a ...
Tuve una gran experiencia comprando mi auto con Eduardo Alvarez fue excelente durante todo el proceso de compra. Muy profesional, paciente y siempre dispuesto a ayudar con cualquier pregunta. Si están pensando en comprar un auto, les recomiendo que busquen a Eduardo. Sin duda, hizo que la experiencia fuera mucho más fácil y agradable.
(Translated by Google) Excellent treatment, seriousness and professionalism, from the moment I made my purchase online until I took my car, everything was very cordial and friendly, thanks to Thalía and Chris, they were special (Original) Excelente trato,seriedad y profesionalidad desde que hice mi compra on line hasta que me lleve mi carro todo fue muy cordial y amable, gracias a Thalía y Chris fueron especiales
(Translated by Google) My salesman Eduardo Alvarez and the entire Ocean Mazda West Kendall work team have made my first time buying cars an unforgettable experience. They really scared me a lot with the fact that I was a first-time buyer, and I didn't feel any difficulty at all. They were really very clear with the information, super effective with the financial process and personalized delivery. The car is great, super good, comfortable, with many useful functions. Thank you very much Ocean Mazda West Kendall (Original) Mi vendedor Eduardo Alvarez todo el equipo de trabajo de Ocean Mazda West ...
(Translated by Google) My name is Melissa and a few days ago I bought the car I wanted so much and everything was possible thanks. Eduardo, the best service, thank you very much (Original) Mi nombre es Melissa y hace unos días me compré el carro que tanto quería y todo fue posible gracias. Eduardo , el mejor servicio muchas gracias
I recently had the pleasure of working with Lenny and I couldn’t be more satisfied with the experience. I highly recommend to anyone in the market for a new vehicle She is incredibly knowledgeable and helpful. taking the time to understand my needs and preferences, providing detailed information about various models and features.
I recently purchased a used car at Ocean Mazda West Kendall and had the pleasure of working with salesman JP. My purchase process was facilitated with ease and reassurance by JP. He was personable and knowledgeable not only with the sales process but also with the vehicle I purchased. JP went the extra mile to ensure I was satisfied and that he would be available for any future concerns. I left the dealership feeling I was in good hands. Thank you JP for your remarkable effort in taking care of me. God Bless! Vivian Griggs
Very good service and happy with my car thanks to all for your attention, I am happy
El agente fue muy amable eficiente y cumplió todas mis expectativas muy eficiente muy atento
Dealership very clean and organized Eduardo Alvarez my sales person very professional and knowledgeable. He took his time to make the process smooth and easy.Thanks Eduardo for doing your best to make us happy with our purchase .Keep it up and hope see you on a near future!!!!!
EDUARDO ÁLVAREZ IS A VERY PROFESSIONAL SALES CONSULTANT EXPLAIN US EVERY DETAIL OF THE PROCESS AND VERY KNOWLEDGE ABOUT HIS PRODUCT , HE PUT AN EXTRA MILE ON HELPING US I CONSIDER THIS EXPERIENCE SMOOTH AND EASY FROM THE BEGININING TO END THANKS AGAIN EDUARDO AND KEEP IT I HOPE SEE YOU NEXT TIME!!!!
The service attendant, Ricky, went way out of his way to figure out our key problem! Also Rene in sales spent his spare time showing us how to download the Mazda app. Above and beyond.
I recently had the pleasure of working with Malena Ruiz at Ocean Mazda to purchase a new car. Malena made the entire process incredibly smooth and efficient. She went above and beyond to ensure I got the best deal possible for me and my family. Her professionalism and dedication were evident from start to finish. I highly recommend Malena and Ocean Mazda for anyone looking to buy a car. Thank you, Malena, for your outstanding service!
Lenny was amazing! The second I walked in and sat down with her she asked me what I was looking for and truly paid attention to my budget, concerns (went with an upside down trade) and preferences. She was never pushy and always kept a smile on her face, despite me asking to see about 5 different cars. Gilbert in finance was also great and explained things in a way that made sense, and not intimidating like previous dealer finance managers I’ve dealt with. Overall, I’ll be recommending them and can’t wait to be back in a few ...
Muy agradecida con el buen servicio de Eduardo Álvarez Pérez , satisfecha con mi nuevo auto ,con su buen trato y su paciencia 🤗 recomiendo que se dirijan a Eduardo que no se van arrepentir , saldrán satisfechos , porque encontrarán en el , la calidad humana q nunca antes hallan visto 👌
Muy agradecida con el excelente servicio de Eduardo , es comprensivo , paciente con los clientes y sobre todo muy profesional en lo q hace , recomiendo sus servicios no se van arrepentir , porque yo soy una clienta enormemente satisfecha 👌💯
Bought a Miata from them, they were all very patient and helpful and were very happy to let me test drive as many different cars as I wanted with no pressure at all to buy it. Specially Lenny, my sales person was super helpful and insightful about the car she was selling!
JP was very thoughtful and explained the process thoroughly. The dealership was clean and welcoming!
Lenny Medina was wonderful .She was not pushy like some people can be . She took her time to show us the car and explain everything . She was very professional and courteous . It was a pleasure working with her . We will definitely return as customers in the future . Mr Ahmed was great too and very professional .
He was very knowledgeable and help me get a car very fast . I'm happy and grateful for the service he provide mes
Ocean Mazda West Kendall is a great dealership. They have professional and courteous sales people, managers as well as the finance personnel. JP/Juan was my salesperson. He was very knowledgeable and guided me along the deal!! I am very happy with my Mazda!! Gracias JP and Ocean Mazda West Kendall. Sincerely, Patricia Acosta
Le voy a decir guau qué variedad que excelente servicio me siento dueño de un Mercedes que increíble realmente es el mejor servicio del mundo el video en 4K, realmente a todos los vendedores especialmente a uno que se llama Juan Pablo , pero le dicen JP, realmente creo que es uno de los mejores vendedores que tiene Mazda deberían de aumentarle el salario, realmente él me ayudó a comprar mi carro y me siento muy satisfecho con mi compra, y hasta me regalaron un Car Wash de cortesía realmente me siento muy apreciado por la compañí...
Very good service and he has what almost no one has, it's call Patience. He knows how to listen customer needs no only in selling a vehicle but also listening what we really wanted. We bought 1 new 2024 CX 5 and 2 days after we bought 1 new 2024 CX 30 for my daughter and both vehicles we bought them from him. Great job Mr. Luna, you made the difference between Ocean Mazda West kendall and Ocean Mazda in Doral.
Luis and Ahmed made our visit and purchase experience great! Buying a car can be stressful, but Luis was a professional and made the process painless. We really appreciate the overall experience at Ocean Mazda West Kendall, from the overall cleanliness and appearance of the showroom to everyone who helped in our buying process. Thanks!